Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • RED60 VLAN bridged - blocked because of invalid traffic IP SPOOF

    Hello, we have set this up for a remote location: So the same VLAN ID on both sides: behind XG and behind RED, same IP Subnet. Bridge Members, same Zone: This is already in production and working. the RED60 Users can work on internal ressources…
  • Best Practice for RED Tunnel firewall rules and routes?

    Ive been using XG and UTM for a while now and have used RED a few times, but ive got a dedicated server now in the cloud and i installed XG on it for my edge firewall. I setup a red tunnel from my xg to that xg but i had a windows 2019 vm running on the…
  • Sophos UTM Konfiguration: VPN über RED

    Hallo, anbei eine grobe Übersicht meines Heimnetzes: Um von außen per VPN auf mein Heimnetz zuzugreifen, habe ich wegen dem CGNAT meines ISPs einen vServer (Sophos RED 15) mit fester IP gemietet und eine Verbindung mit meiner Sophos UTM 9 hergestellt…
  • Some packets in a split message not being received by device on RED network

    I'm investigating failure to connect to Azure SQL Database from a client connected to a Sophos RED 50. The RED is attached to our XG, running on a VM in Azure. I'm comparing a Wireshark trace from the client and a Packet Capture on the XG. They agree…
  • Public IP of RED device

    I am trying to troubleshoot some connectivity issues to a RED device. The device works and connects, but has poor connectivity at times. I believe it is ISP issues, but one thing I need from my XG to narrow it down is the public IP address that a RED…
  • RED15 in Standard/Unified Mode FW issues

    Hello again Community, i have a strange behavior of my XG310 which is blocking traffic coming from the RED-Device at a branch office. I have setup a Windows Terminal Server which is accessed by remote users from the branch office behind the RED-Device…
  • Sophos XG210 to XG125 RED TUNNEL - SSL VPN from one XG could not access the other XG's network.

    Hello, I have succesfully connected a XG210 and a XG125 with RED site-to-site tunnel. From the network of the XG210 (10.69.95.0) i can ping the network of the XG125 (10.69.94.0). But when a client connects via SSL VPN on the XG210 he could not ping…
  • red tunnel compression changes

    SFOS 17.0.6 MR-6 is it necessary to download a new provisioning file from the server xg and recreate the RED interface on the client xg after enabling or disabling compression on the RED interface on the server xg?
  • RED Appliances forwarding to internal web filter

    Good afternoon all! We are currently using a different web filter than the XG built-in filter. The web filter is located in the LAN. Everything is working fine with traffic being sent through the web filter from LAN to WAN, however, we recently purchased…
  • xg to xg RED dual wan failover

    server / hub: XG330_WP02_SFOS 17.0.6 MR-6 clients / spokes: XG115w_XN02_SFOS 17.0.6 MR-6 i used the steps in Sophos XG Firewall: How to configure Site-to-Site RED Tunnels for the basic Firewall RED Server / Firewall RED Client config which is working…
  • Firewall-to-Firewall RED tunnel bad pings one way after upgrade to v17.05

    Ok so this one is bugging me and my company's owner is getting angry with me... We upgrade two XG210 firewalls to v17.05. After upgrading the one firewall our VOIP traffic started getting bad. I put it off as coincidence and started applying QOS rules…
  • Sophos RED device provides internet with no connection to the XG

    1-: Does RED device has a configuration option that allow the branch office to remain connected to the internet, while the tunnel between Sophos XG and RED is down?. which mode we should use for this type of fail-over purpose. 2:- can i use RED feature…
  • RED 15 with windows DHCP

    We are testing a RED 15 for a new branch office, here is what I would need. Main office: XG210 configured and running no issues here Branch office: (will have) 4 users 4 VOIP shoretel phone that have to connect to server at main office 4 desktops…
  • RED15w does not receive WLAN config from XG (SFOS 17.0.3 MR-3)

    Hi all Just a perhaps simple question: New XG installation with 7 branches (6 Red15w and 1 Red50), all RED's work in standard / split mode and are in the LAN zone. The connection and routing between the branches works fine. The WLAN configuration in…
  • RED Appliance in transparent mode with static uplinks issue

    Has anyone ever tested a red appliance in transparent mode with static up-links?! I have tried it with various XG appliances and just cant get it to work with that specific mode and setup. The tunnel comes up on the red side and the client under red…
  • RED 50 Set up Standard/Unified

    Good day, Please assist, I have set up a RED 50 in Standard/Unified to an XG 230 Created a Zone for RED and applied the RED device to the Zone Created Firewall Rules for RED to LAN, LAN to RED and RED to WAN On a device connected behind the…
  • RED site to site (XG 135 to XG 330) with FULL tunnel

    I am looking to set up a RED site to site (XG 135 to XG 330) with FULL tunnel. I found instructions for doing this on a UTM: https://community.sophos.com/kb/en-us/120263 However, I cannot figure out how to do this on the XG. RED on Client (192.168…
  • Moving Red devices from UTM 9 to Sophos XG

    Hello, How would I go about moving my red devices which are currently functioning on our UTM 9 firewall moved over to our new Sophos xg firewall. Do I just add them to the Sophos filling out the following information and using the unlock code?: Branch…
  • Sophos Red 10 connection error with Sophos XG

    I am try to connect my Red 10 to Sophos XG with Version SFOS 16.05.6 MR-6 , but the logs shows below does anyone have met this ? or how to solve the problems REDD server: generate device config for red A3200********** failed: Failed to get red device…
  • Problema acceso a equipos de LAN desde RED

    Buenas, escribo para ver si alguien puede echarme una mano. Tengo un XG y he configurado un RED, todo correcto, se conecta y todo perfecto. El problema viene al intentar acceder a equipos de la LAN del XG desde la LAN del RED y al contrario. No llega…
  • RED at a remote network

    I have RED device deployed at a remote network in a standard/split configuration. When I tried to connect a Sophos access point to the remote network, it never appears in the pending access point list on the XG Firewall. Am I missing any configuration…
  • RED for new XG firewall

    XG Firewall has been replaced with a new XG Firewall and the previous device is no longer available. There were a number of RED devices attached to the previous unit that I would like to reprovision on the new firewall. These REDs were provisioned using…
  • How to connect local ichat to and from Head Office to Branch - Using XG 115w and RED 15

    Hi, Recently connected our Head office and branch with XG 115w and RED 15. Getting internet and local network but cannot get ichat to and from head office to branch. At head office, getting ichat within office and at branch office getting ichat within…
  • Red Site-to-Site Config question

    Hi all, I have a question regarding setting up a RED Site-to-Site RED tunnel connection between two XG firewalls. In reviewing the guide here, https://community.sophos.com/kb/en-us/125101 my question is in regards to the RED IP for both the server and…
  • OSPF over RED server/client problems

    This is my first time setting up an OSPF routed network. This network consists of 2 head offices (for redundancy) and 3 branch offices. I have both HO's in area 0 and all BO's in area 1. I set up one side of the network in OSPF neighboring R1 to R2, R3…