Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Unable to connect to Sophos xg 115

    I was working on setting up a port forward, when I lost connection to the Sophos. I rebooted the Sophos and since then I can not access it. I've tried the admin portal and user portal which both fail to load the page. I've also connected my computer to…
  • Peering an Azure VNET to Sophos XG Firewall

    Hello, I'm a new network engineer in uncharted territory. I was wondering if I could get some assistance with an Azure VNET I'm trying to peer through a Sophos XG Firewall. I have another Sophos XG going for another project so it isn't entirely foreign…
  • XG firewall 19.0.0 GA-Build317 frequently outages

    Hi. I have a XG with SFOS 19.0.0 GA-Build317 version deployed. The firewall falls down and when I try to loggin on the console a error appears on the screan Authentication failed sh: /bin/nopcode: imput/output error Once this error appear, the only way…
  • How to install Sophos Firewall OS on a Centos 7 server

    Hiya, I need some help/guidance on how to install Sophos Firewall OS on a centos 7 server please. the use of it is to block any unwanted traffic going to a backup node. I also need the use of the nat that is built into the fire wall. Can this be done…
  • v19 VMware disk usage, reporting full

    I've deployed VI-19.0.0_GA.VMW-317.zip last Sunday and migrated SFOS 19.0.0 GA-Build317 from old SFV4C6 to this new one (because of swap problems). Veeam ONE Monitor starts to send Guest disk space "/var" alarms today. It looks like SFOS v. 19 image has…
  • Sophos XG 330 suddenly shuts down for 5 minutes, then up again. please help

    Hi Everyone, I have a sophos XG 330 (SFOS 19.0.0 GA-Build317), every afternoon almost always at 4 in the afternoon my sophos lan, wan and dmz ports shuts down, no blinking lights on all ports then suddenly it opens again. what seems to be the reason…
  • Lack of critical component in KVM images

    Sophos provides images for a variety of virtual environments, including those dedicated to KVM. Unfortunately, the images for KVM do not include a critical component, the qemu-guest-agent, which communicates with the hypervisor providing the ability to…
  • Sophos XG Firewall VM Ware Installation

    Hi I need asistance pertinent to the process of configuration for Sophos XG Firewall on a VM Ware platform. Currently I have Workstation Player 16 with a Windows 2019 Server , I created the Sophos XG VM apart. I would like to know the process of integration…
  • Azure XG instance and web server running in Azure

    Hi, I've deployed Sophos XG to Azure virtual network and created routing table so that all traffic goes through Sophos XG. Behind firewall I have old preconfigured (used before fw implementation) linux web server connected to XG lan interface and I…
  • Migration to XG from UTM

    Hello, I have 2 existing UTM 9 Firewall in a cluster active/passive and I would like to migrate it to XG with not much rules. Can I get an explanation step by step to what I have to do ?
  • Old server : we need update file v17.5 MR17

    hello we have old server for our students lab with SFOS 17.5.16 MR-16-Build830, we want to test Sophos network agent , but it repeatedly sends "Administrator disconnected you" messages for remote users. we know that this problem has been solved…
  • Sophos XGS sizing advice

    Hello Briefly, I have a customer (university) with huge number of users up to 30k but he is already using Palo-alto (PA-3250) active-passive hybrid (DC+GW) fine, so my question is there any equivalent XGS model for PA-3250 (running TP + URL+ WF). or…
  • conversion from sg utm to xgs

    can i use a config file from the sg 210 sg utm to the new appliance? Also, I am assuming they would need to replace their aps as well?
  • Upgrade SG appliance to SFOS?

    Hi all, we have two older Sophos SG115w (UTM 9) appliances in use and one new XGS115 with SFOS 18.5.2 (will be updated to 18.5MR4 or v19 shortly). As the XGS have replaced one SG115w, we would like to reuse this appliance in a remote location as there…
  • XGS Fan Noise

    Hello All I know this subject has been brought up before but this is the first time I have purchased one of the lower end models that being a Sophos XGS107w. This has been installed in a quiet office and receiving complaints of the constant humming…
  • XG Firewall Missing Port 1

    I have 2 firewalls that were at the same client. There was a thunderstorm that rolled through and it seems that they were hit. So I am verifying that the firewall was damaged. Both units are XG 115W. They have 4 physical ports. Port 1 no longer works…
  • Fan Sophos XG 125 Rev 3 - is it noticeable?

    Hi there, I am thinking of getting an XG 125 rev 3 - and run it with Sophos XG Home - I was sur ehtis is a passive device, until I saw sniper0891 's post, and to my great surpise there is a fan. Does it run cosntantly? Or only if a treshhold is exceeded…
  • XGS and ISO 14001

    Hello Team, Is it possible to confirm, that XGS devices are manufactured according to ISO 14001 standard? I know, today is free day, but we need it for tomorrow morning to public tender. Thanks,
  • Change Interface Zone before Initial Setup via CLI

    Hi, i need to change the Sophos Interface Zone before Initial Setup of Firewall, because i only can access Port2 (WAN). Actual: Port1 LAN - 172.16.16.16 Port2 WAN - 10.128.0.5 Windows Machine to Configure is in the WAN Network 10.128.0.2 I already…
  • XG hardware revisions

    Hi, We will need modules for our XG. My provider tells me that the XG210 will go from rev3 to rev4 soon and that the modules produced will not be compatible. Apparently, once again according to my IT provider, no modules currently ordered are delivered…
  • how to deploy sophos firewall on AWS Multi Availability Zone

    Hi, Can someone advise me on how to deploy Sophos firewall on AWS Multi-Availability Zone? Best Regards Nandakumar
  • Qotom q355g4 or Sophos sg115

    Hi, I have the opportunity to get an old SG115 for half the price of a qotom box. Still both are in my price range. How do they compare perf wise to run Sophos XG Home with all features enabled ? I run a small homelab at home, with two wifi AP …
  • XG Home unresponsive few minutes after booting

    Version: Sophos Firmware Version SFOS 18.5.3 MR-3-Build408 Device: Qotom Mini PC Q190G4U-S02 Intel Celeron J1900 Processor, Quad core 2.0 GHz, 8GB RAM 128GB SSD WiFi, Fanless Mini PC 4 LAN Issue: After installing system doesnt reboot after pressing…
  • VLAN-s and Hyper-v XG?

    Hi! Do VLAN-s work in Hyper-V version of XG?
  • Version 19 very slow with hardware box?

    Why XG with v.19 , internet speed drops half down in XG86 and also management becomes very slow? CPU speed almost 100%. But in software version, in virtualmachine, v.19 dont become slower and is normal..