Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Sophos XG v17.5 - SSL VPN wont communicate with Subnet

    Hello, I just moved our servers to Expedient yesterday (subnet 10.137.6.x) and I successfully created the VPN tunnel from our office (subnet 192.168.0.x) to Expedient and everything is working great. My issue is that our SSL VPN users (subnet 10.81…
  • SSL VPN ISSUE Version - SFOS 19.0.1 MR-1-Build365

    SSL VPN ISSUE Version - SFOS 19.0.1 MR-1-Build365 VPN is connected but Issue faced. 1 . SSL VPN Gateway Is reachable. 2 .Network that are in sophos Firewall are reachable (Port-1 -- 192.168.100.1/24 -- Server = 192.168.100.10/24) Interface IP address…
  • VOIP Issue with Sophos SSL VPN

    Dears Good Day. We have CUCM in our company. and internally we use desktop phones plus softphones (Cisco Jabber). without any problem but when we try to use SSL VPN, it's connected and I can reach all servers and files. When I try to use the softphone…
  • DNS request for internal resources

    Hello everyone, I need to get some SSL VPN users to a server with a local URL ("">">http://myurl.local"). The steps I followed: 1) My Xgs2300 has the two domain controllers and google's dns as its dns server 2) Configured a VPN policy only for these users…
  • Add AD User to SSL VPN

    I have my XG set up with both local VPN users and 1 user (mine) authenticating via AD. I've imported the AD OU named Staff where this 1 user resides. I have a new employee coming on, so I created his domain account in the Staff OU. I then logged into…
  • Mac Sophos Connect can't import SSL VPN Config File

    I am trying to get a client connected on the SOPHOS connect but every time I try to import the files I get an error. Can anyone please assist me in trying to fix this issue with the ovpn import file. Thanks
  • Site to Site SSL VPN cannot connect with another LAN

    Hello Expert, I've issue with Site to Site SSL VPN to connected with another LAN (File Share Server). I've tried many times to connect with the server but not success. My issue is PC2 cannot access (ping/trace route) with the File Share Server (ip…
  • SSL VPN on Sophos Firewall with Root CA + Intermediate CA

    So, I have an internal CA that I use for everything on my network. This CA also handles the VPN components that I use. Namely, I have a root CA and multiple intermediate CAs underneath for different use cases - one is for SSL Client Auth (so SSL cert…
  • SSL VPN / no internet Access after 15 Min

    XG firmware: SFOS 19.0.1 MR-1-Build365 Hello, Internet access in the SSL VPN full tunnel breaks off after about 15 minutes during use. Only the firewall management page can be accessed. Internal servers or IPs cannot be reached! Nothing can be seen…
  • Sophos XG Remote VPN Feedback

    Hello all, I would like to express my displeasure here which I hope will be heard as feedback regarding the remote VPN functionality in the XG which I noticed during the migration from the SG/UTM to the XG and which creates problems for us to find a…
  • Sophos SSL-VPN with MFA client password save

    Hello, Recently I have rolled out SSL-VPN solutions for several clients, all of them are complaining about the inability to save their passwords and state that the Sophos client is very user-unfriendly. I agree in this and want a solution. MFA is…
  • Allow SSL VPN (Remote Access) User portal (And other Sophos ACL Services) for specif user

    So most users using the remote access vpn. My thought was now, create new ssl vpn profile and give seperate "vpn zone", and allow under Administration>Device Access the Userportal. But no, you cant. Is there anyway to make this happen for single…
  • SSL VPN Disconnecting

    Anonymous
    Anonymous
    XG firmware: SFOS 19.0.1 MR-1-Build365 Users running the legacy SSL VPN client are seemingly ok. This is only affecting 2 users using Sophos Connect. The VPN doesn't show as disconnected to the end user but I can see termination entries in the SSL…
  • Internet connection speed drops when connected to SSL VPN

    Hi all, I meeting a client tomorrow to tshoot his bad experience with internet connection speed when connected to Remote SSL VPN. I'm not an expert so I've made some research and found few things that I check/test. Appreciate any advise that could…
  • VPN > VLANS Not Working

    Hi all, Hope someone can point me in the right direction as loosing it. I have just setup x3 VLANS on Port1 (LAN) which then goes to the switches then onto devices. This is all working fine internally and can hit 10.10.40.50 (VLAN 40) from 10.10.10…
  • Asign static IP (from LAN IP range and not VPN IP range) to VPN clients

    Hello I followed this article: https://support.sophos.com/support/s/article/KB-000038046?language=en_US but the vpn client doesn't get the static ip on the lan IP range. do you know how I can get sophos to either assign specific IP's on the…
  • Access to Home LAN while connected to Work VPN via Sophos

    Hi Everyone! I am using a work VPN at home and at the same time I have a home network. Platform: Windows 10 The IP pattern of the Work VPN is 192.168.xxx.xxx The IP pattern of the Home LAN is 192.168.1.xxx Is it possible for me to have access to my Home…
  • OpenVPN on Sophos XG - connection from Devolution Remote Desktop Manager

    Hi everyone, I work as sysadmin in a MSP company, to manage our customer we use RDM. 98% of our customers use Sonicwall or Sophos XG firewall. Sonicwall NetExtender integration works fine on RDM, but we never found a way to get this working on Sophos…
  • XG86 Random Issue on SSL Site to Site VPN after upgrade to 19

    I have a Site to Site (XG is server) and before upgrade all work for year. After upgrade randomly (i think this happen on night for some sevice restart maybe?) the firewall not use the Tunnel to Route the traffic The VPN is working from the other…
  • Redirect all web traffic through VPN

    Hi we have some users working from other countries and they cannot access some websites in Australia due to its some government websites allowing only local users from AUS visit the site. They are using SSL VPN and they cannot still access these websites…
  • Sophos XGS remote VPN to remote network

    Good morning, I would appreciate some help to find a soution to reach a remote BO network throught a remote connection to HO Firewall. Here's some details of the setup: HO XGS107w with 192.168.3.0/24 network and BO XGS87w with 192.168.2.0/24 network…
  • SSL VPN Live Users - User disappears

    Hi, We are currently setting the firewall up for VPN and we have SSL VPN running (we couldn't use IPSEC as the product is just nowhere mature enough :( this is very sad for an enterprise product!) anyway.... In 'Live Users' the users disappear from…
  • XG SSL VPN change precedence order of WAN IPs - update config file for Sophos User Portal, instead of manually editing file after download

    Hello, XG210 (SFOS 19.0.1 MR-1-Build365) I setup an SSL VPN profile, while using a backup/failover IP (so I could configure remotely) Now, each time I download the config file, it chooses to use failover IP instead of the main WAN IP. The only…
  • OpenSSL Security update announced

    Hello Sophos, are Sophos firewalls (SG and XG) affected by the OpenSSL vulnerability? https://mta.openssl.org/pipermail/openssl-announce/2022-October/000238.html Ben
  • Export SSL VPN User List

    Hi, Is there a way i can export List of VPN User in SOPHOS XG v19? Thanks, Nidz