Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • SNMP not working after reboot - error finding row index in _ifXTable_container_row_restore

    After a Reboot, we cannot query our XGS SFOS 20.0.1 with SNMP anymore due to errors with the snmpd service. Before the reboot it was fine. snmpd is running. saving the config again via Webadmin does not fix the issue, it restarts with the same errors…
  • Notifications or alerts on the Pocket loss and Latency of the WAN link

    Hi, We have configured the SDWAN profiles for the WAN links and we are observing the pocket loss and latency on the particular link, Is there any way to get the notifications on these profiles over mail or SNMP ?
  • SNMP Collection - Sophos XG 19.5

    hello, I noticed that when I execute the `snmpwalk` command on the OID `.1.3.6.1.2.1.31.1.1.1.18` (ifAlias), the result comes back empty. When I execute the OID `.1.3.6.1.2.1.2.2.1.2` (ifDescr), it returns the interface name. For example: eth7. …
  • specific mib

    specific mib to monitor with snmp-exporter the fans and the temperature of a sophos firewall XG
  • collect security events directly from the firewall

    Hello. We have some way of collecting events related to IPS, AV-Detection, ATP, MDR and sending them externally to a zabbix-type application. I am using SNMP but this interface does not provide such resources.
  • Expose WAN Link Status to SNMP.

    I've found a number posts requesting assistance with this, but it appears that no one has had a win. We have multiple sites, all which have multiple WANs configured. In some cases, it's Active/Backup, in others, we are load balancing multiple WANs …
  • Unable to get SNMP data from XG firewall

    Hello, I have been trying and failing to get SNMP monitoring working for my Sophos XG firewall using PRTG. I have done the following to try and get this working: Enabled the SNMP agent in the firewall config Added the SNMP manager address and…
  • SNMP monitoring IPsec and vpn Tunnel traffic

    Is there any way to use SNMP to monitor traffic flow through an IPsec tunnel? I'm successfully capturing port traffic with SNMP but would also like to capture the traffic between our two sites via an IPsec tunnel.
  • Fix Datto Firewall Monitor

    Hello, Can someone help me with my Datto RMM Monitor for Sophos? The policies have been installed way back, but when we replaced the firewall from one of our sites, the Datto Sophos Monitoring is now offline. I am new to both Datto and Sophos community…
  • XG230: "snmpwalk" utility reaches the device via SNMP v2 but not via SNMP v3

    i enabled SNMP v2 agent on Sophos XG230 and successfully tested it from a remote server: snmpwalk -v2c -c mycstring 172.16.0.1 1.3.6.1.6.3.10.2.1.1.0 iso.3.6.1.6.3.10.2.1.1.0 = Hex-STRING: xxx then i enabled SNMP v3 (authentication only, no encryption…
  • Where do i find SNMP Engine ID??

    I have: XG230 (SFOS 19.5.3 MR-3-Build652) XG125 (SFOS 19.5.2 MR-2-Build624) I searched in: CONFIGURE - System services (all available tabs there) SYSTEM - Administration (all available tabs there) google searche returns NOTHING or USELESS…
  • Sophos XGS 3100 SNMP V3 Trap not working

    Hello everyone we are currently testing the shipment of SNMP V3 traps. Unfortunately, we notice that new engine IDs are constantly being sent by Sophos. Sending the traps with V2C works fine. I've been testing all morning and looking at the trap receiver…
  • OID WAN link manager

    Hi, Does anybody know what the OID and name is of the XGS WAN link manager is so I can monitor this with SNMP? I'm having trouble finding it in the MIB files.
  • SophosOS 20.0 Gateway Status

    Hi! Here in my company we have 4 address with Sophos Firewalls and in each Office we do have multiple internet links. We need to remotely monitor the individual gateway status from each firewall. Even on the version 20, Sophos offer the option to…
  • SNMP acces to spesific ip adreses

    Hi; I want to do monitoring from snmp service but I don't want to open snmp service to the all world , I only want to allow snmp to the specific ip adress. for this process; I am going to system -> administration -> snmp and activated the snmp service…
  • VPN IPsec status of connection - monitoring via API/SNMP

    Hello, I would like ask , if somebody know , if will be option monitor VPN IPsec via snmp or API. I found , that is offen question in the forum. Sophos XG - SNMP - Monitor tunnel status Check Ipsec Vpn Status by Command Cli Read IPSec Connection…
  • Monitoring number of connected ssl-vpn users

    Hi all, we would like to monitor the currently connected number of ssl vpn users with PRTG. Unfortunately there seems to be no snmp oid for this - see SNMP - Number of VPN Users? Any other ways to access this value? Sophos API, SSH? Any plans to create…
  • MIB OIDs not supported for Zabbix - XG FIREWALL SOPHOS

    I've tried using the two templates available in the zabbix repository, but without success. Both models do not support OIDs. I manage to communicate my firewall with Zabbix by SNMP, but it is not possible to communicate data because we don't have a template…
  • How to enable SNMP debug logging on the XG?

    Hello, it looks like the XGS3100 is sending faulty snmpV3 traps. In order to check that I would like to enable the debugging log for the snmp deamon, There is a manual for the UTM but doesn't seem to be the same for the XG. https://support.sophos…
  • Grafana Zabbix - Sophos v19.5

    Guys, has anyone had success using grafana/zabbix with Sophos in version 19.5? I found little information about sophos and zabbix, a lot of material was developed for version 18, which is no longer functional, Sophos support nobody can help. Can anyone…
  • How to change default SNMP port?

    By default, the agent's port is 161 and the manager's port is 162, but many internet operators here in Brazil leave this port blocked, which makes it impossible to access the firewall's SNMP. How to change this default port?
  • XGS on 19.5.0 and SNMP Interface ID

    Hi, We use SNMP to monitor interface utilisation on a XGS 107 [firmware 19.5.0]. The XGS recently lost power and the SNMP Interface ID number changed when the power was restored. My SNMP server had to rescan the XGS to learn the new SNMP Interface ID…
  • How to enable SNMP via WAN on Sophos XG v19.5

    Running SFOS 19.5.0 GA-Build197 How to enable SNMP via WAN port? I have enabled: System > Administration > Device Access > SNMP on WAN and LAN There is no response to SNMP queries from the WAN. However, it works fine in LAN. What else needs to…
  • Sophos XG v19.0 - SNMP Read-Only Access and restrict SNMP Access to specific Hosts

    Is it possible to setup a Read-Only SNMP (v3) Account or is SNMP (v3) always Read-Only? Is it possible to restrict SNMP Access to specific hosts? AFAIK you can restrict SNMP Access only to specific Zone. Restricted Access to SNMP is not possible via…
  • XG Firewall SNMP to UNMS/ UISP

    I am attempting to add my XG firewall to Ubiquiti's "UISP" which used to be called UNMS. The UISP will add 3rd party routers and switches that has SNMP. It wants the public IP and SNMP Community string. Ive tried a few things such as the name as…