Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Heartbeat a través de un RED 15W

    Buenos días. Tengo un problema con un RED 15W configurado en modo Standard/split. Añado en el RED las rutas que tienen que ir a través de él contra el XG de la oficina principal y todo correcto, pero a la hora de crear las reglas en el XG para separar…
  • RED 60 amd XG Firewall Version 18.x no LAN traffic

    Hi, we have a new RED 60, we have added Firewall rules, Ner Zone only for the RED as explained in alot of videos and manuals, one thing that we cannot get working is traffice to our LAN, RED to WAN, RED to IPSec Tunnels even RED to another Interface…
  • Find XG public ip address

    Hi, this seems like it should be simple but I need to find the public address of my xg firewall. trying to setup a red device I need the firewalls ip address or name but I can't find where this is set in the xg interface. I've tried all the ip's in…
  • Nicht identifiziertes Netzwerk

    Hallo, mit einer XG 310 sind 2 RED60 und 2 RED50 über Internet verbunden. Die zwei RED60 u. eine RED50 sind mit der XG310 im Bridged-Mode. Die letzten Wochen habe ich täglich das Problem, dass das Netz hinter den beiden RED60 und der RED50 nach einer…
  • RED verbindet sich nicht mit neuer Firewall

    Meine beiden RED Devices verbinden sich nicht mit meiner neuen XG Firewall. Ich habe meine Firewall getauscht. Die RED Devices angelegt in der neuen und soweit so gut- jedoch verbinden sich die RED nicht mit der Firewall. Was kann ich tun?
  • Wrong IP Address being presented via RED connection

    Hi, We have a network connection into a main site via a RED, this is all working fine. On this site we standard VLAN and a VOIP VLAN and ths is configured and we are able to ping all devices and everything is working. The Phone system is in a Datacenter…
  • SOPHOS XG Change IP Address

    Hi, We are going to change the IP address of our XG Firewall WAN interface to another ISP. My concern is our SOPHOS RED 50 devices which we deployed 25 in our branches. What do i need to do? Do i need to request for new unlocked code because the current…
  • Does the Sophos RED support a /31 IP address at all?

    HI, Does the RED have an interface that will support a /31 IP address at all? My current RED is not allowing configuration of a /31, is this not supported at all or maybe a firmware upgrade needed?
  • SD RED 60 Traffic issue

    Before the traffic issue the RED SD 60 was disconnects severla times the morning, only a power off solves this issue I got a customer with a issue depending thr traffic and connection. He uses a RED SD 60 and XG Firewall Typ: XG230 SFOS…
  • unable to add SD-20 RED to Sophos XG 18.3

    Hi, I am trying to to add SD-20 RED to Sophos XG 106 V18.0.3 (MR3) I am entering all needed data and press "SAVE". Then the little wheel start to turn and turn and turn... and never comes back. No error. No nothing. Admin log says: RED device…
  • RED of two Virtual XG's: How to route traffic through Main-Side??

    Hello, I have two virtual sophos XG appliances connected through RED. This works pretty well, and currently they are acting (per default) in Standard/Split configuration. However, since security measurements become more and more important, we…
  • WiFi Hotspot on RED VLAN not supported

    Hi, we discovered today that it's not possible to create a Hotspot (for a Wifi) if the VLAN interface is behind a RED device. In our case RED60 but this should apply to all RED types. The interface "hardware" is not shown on XG Hotspot creation…
  • RED of two Virtual XG's: How to route traffic through Main-Side?

    Hello, I have two virtual sophos XG appliances connected through RED. This works pretty well, and currently they are acting (per default) in Standard/Split configuration. However, since security measurements become more and more important, we…
  • How to separate sip traffic

    I have a question regarding sip traffic. In our main office we have a firewall rule for outgoing calls. We have recently setup a remote office connected by a red 60. It has its own phone system but we are setting it up so you can dial extensions across…
  • Issue setting up phone extension to page over Red Tunnel

    See we have recently opened another office and the 2 offices are connected by a Sophos Red 60. We have a NEC unit in the main office and a NEC unit in the 2nd office. Neither have anything to do with the other besides us wanting to dial an extension to…
  • Can network behind Sophos XG firewall connect to the network behind sophos Red 50?

    Hi I'm new at Sophos, Basically this is our networking that I'm working I already establish the connection from Sophos Red to Sophos XG. The network behind Sophos Red can ping and access the server behind the Sophos Firewall, But the network behind the…
  • getting logs from RED device?

    Hello, can I collect some logs from a RED device I don't have physical access to? We have one device that is for some days reconnecting randomly but multiple times a day and I hope to find information in such a log like link to WAN router down or…
  • SD-RED20 - No connection to firewall

    Hello everyone, I have an issue with adding a new RED20 to my Sophos XG115 firewall. 1 and a half year ago I already added 3 RED15 without any problems so DHCP and Firewall rules are still configured properly. Port 3400 and 3410 are open too. …
  • SLOW CONNECTION SOPHOS RED 15W

    HELLO RECENTLY I HAVE HAD DETAILS OF SLOW SPEED IN MY DEVICES RED 15W AND RED 50 I HAVE UPDATED TO VERSION 17.5.15 BECAUSE WITH VERSION 18 I HAD DETAILS WITH SOME NAT RULES, MY IPS PROVIDER OFFERS ME ONLY 150 VELO SITE 200MB AND MY OUTPUT THROUGH MY NETWORK…
  • Sophos RED PCI Compliance

    Can I have my REDs connect to an alias rather that the primary interface address? I'm failing a PCI compliance scan and some of the REDs I have are on dynamic service. That said, the port 3400 black hole rule will probably come back to haunt me. I…
  • RED not working

    Hello, we did an firmware update on an XG 550 Cluster last weekend. Initially the RED 50 was running but after a colleague did some changes on another RED 15W it is disconnected now for unknown reasons.This was on Monday around 16:50. Currently the…
  • RED configuration for PCI DSS compliance v18 DNAT

    I have an XG135 running (SFOS 18.0.1 MR-1-Build396) and I am currently failing Security Metrics PCI scan for the following: I am trying to follow the KB Sophos has provided but in v18 DNAT and Firewalls are separated, and I can't seem to get everything…
  • RED access to XG configuration page

    I'm new to Sophos XG and RED, so pardon if the answer to this is buried somewhere in the documentation (I can't find it though). I've established a Red SD-20 tunnel from my home office back to an XG firewall at my primary office. It's my own company …
  • slow connection on my RED15W AND RED50 devices provisioned with my XG230

    A few days ago my connection from my REDw devices has become extremely slow I can't even reach 1mb of speed I have the REDW added to a different LAN zone with its own rules I have the firmware for the XG: SFOS 17.5.14 MR-14-1 AND FOR THE NETWORK: 3…
  • RED - save config of one - all other reconnecting

    Hello, I just re-saved the config of one RED Device without change to be sure, the settings are applied correctly to the device. In Log viewer I then surprisingly noticed that all other REDs immediately disconnected and reconnected during working…