Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • X-Ops seems not to be working on V21 GA?

    Hi, I moved to Version 21.0 GA (Home Edition) recently. I noticed that in control panel, no events in the log or counters are logged that X-Ops is doing anything: A configured third party threat list (abuseipdb.com) is working properly and blocks…
  • botnet prevention

    Hi, Can we enable botnet prevention on the SFOS firewall. Please provide any kind info related to this.
  • Problems with Veeam B+R 12.1 and SFOS 20.0.2 MR-2-Build378 - failed to create NFC download stream

    Hey Folks, we rolled out a XGS126 in our Branch yesterday (before SG125) and we cannot get Veeam to work backing up our Branch VMs. The Branch is connected via IPSEC VPN Tunnel to our Datacenter (Sophos SG310). I already found the older thread Veeam…
  • Is there a way we can see the detailed reports for alerts in Advance Threat? Such as IP and etc? We only see the device number

    Currently we are using Sophos XGS 4500 and we are receiving alerts in Advance Threat however it only shows the device (see image below). Is there a way where we can see a detailed reports such sa IP and etc? Also, what is the "X45007...." device indicated…
  • advanced protections

    How to configure Advanced Protection on Sophos Firewall ? Suggest me why we use this option.
  • What ist the benefit of IPS, Zero-Day Protection, ATP and web filtering without deep packet inspection on TLS sessions

    stupid question, I know, but honestly: what is the benefit of the Xstream protection when you decide not to break TLS sessions at all (besides mail filtering)? Will someone earn any higher protection level with all these features activated without breaking…
  • XGS ATP Alert (No Host Name or Threat)

    Today our XGS started reporting ATP sources blocked without a Host Name, IP, or Threat. There is also no information under Monitor & Analyze > Reports > Network & Threats: Advanced Threat Protection How do I go about tracing down the issue? …
  • Changing ATP Settings: "The operation will take time to complete. The status can be viewed from the "Log viewer" page"

    Whenever I click Apply in ATP, I can see the spinning circle and after some time the message " The operation will take time to complete. The status can be viewed from the "Log viewer" page ". It does not matter if I change somethin, add hosts or whatever…
  • ATP Event XGS

    Hello, we have the message "an attempt to communicate with a botnet or command and control server has been detected sophos xgs". This message occurred simultaneously on 2 firewalls at 2 different locations. What further measures are recommended here…
  • Clearing Zero-Day Protection log

    Running SFOS 19.5.2 MR-2 on an XG310. In the Zero-day protection section of the Control Center, it shows 0 Recent, 274 Incidents, 330 Scanned. When I click on that, it goes to the Zero-day protection logs, and I get two pages containing a total of 38…
  • ZERO DAY ALERT

    There are a number of zero day security alerts on my Sophos firewall tab coming from Chrome Installer. Any help would be appreciated! - The machine learning analysis and sandbox analysis shows no signs of bad intension and the overall file hash shows…
  • Attempt to communicate with a botnet is detected - My threat hunting thus far

    Hi everyone, So like a lot of others here I've experienced where we get the notification that an attempt to communicate with a botnet or command and control server has been detected. And its always these same three sites: As you can see…
  • Veeam B&R 12 issue

    Hi all, Upgraded customers to Veeam Backup and Replication to version 12, an started seeing theese on the backup copy jobs, for the remote repositories: 03-04-2023 14:29:31 :: Processing Error: An unknown error occurred while processing the certificate…
  • ATP alert

    Hello am getting this alert sara-tabuk.no-ip.biz as an ATP threat can you assist?
  • Why is DNS over HTTPS classified as High Risk?

    In Application usage report, DNS over HTTPS is classified as High Risk. Why? I would think HTTPS is always preferable. Is it because it imposes limitations on what the firewall can see and control?
  • ATP Exceptions is not working

    Hello everyone, I have a problem with two FW (one on Azure, one XG) We have a lot of detections like this (ATP) We saw that this URL centos.brontocdn.com is legit and it's an official Centos Repo. I allowed it here : But both FW are still…
  • connection with bad ip address

    hi, if i have sophos XGS or XG and from lan my users start making connection with bad reputed ip address. then can firewall block it??? ATP is same or it is different? can SOPHOS XG/ XGS also consult some IOC Feed ???
  • XG450 Advanced Threat Protection -> C2/Generic-A -> C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe - False Postive Alarm?

    Hello, we are using : Sophos XG450 (SFOS 18.5.1) During the last 2 weeks we recceived the following Security Warnings on 2 different Computers: Was ist passiert: Ein Computer hat schädliche Daten versandt. Das lässt darauf schließen, dass er mit…
  • Sophos suddenly detecting Trusteer Rapport?

    Noticed ransomware alert from a PC with C:\Windows\System32\msiexec.exe but drilling down I can see it's Trusteer Rapport. I have about a dozen machines with this software though and none of the others are alerting. I'm 99% sure it's a false positive…
  • Alerts C2/Generic-A

    Dear, We are facing a very strange situation regarding the very frequent alerts we are getting for C2/Generic-A. Most of these alerts have origin addresses, from DNS servers, such as 8.8.8.8 for example, but what is intriguing is what in the details…
  • An attempt to communicate with a botnet or command and control server has been detected.

    Hi Everyone! Can anyone help me? I received several reports from XG Firewall that a n attempt to communicate with a botnet or command and control server has been detected. The source IP is Google's DNS (8.8.8.8 and 8.8.4.4) and my DNS (203.167.97…
  • An attempt to communicate with a botnet or command and control server has been detected.

    I found some malware on a client PC not long ago, which we discussed at length in this thread: https://community.sophos.com/intercept-x-endpoint/f/discussions/132693/mal-polazert-a-removal/491955#491955 . Intercept X is deployed throughout the network…
  • Advanced Threat Protection research

    I am having trouble determining what is happening here. I see the source is google dns, the destination is my internal dns server. the threat is clickmatters.biz. How do I track this down to find out what is going on. I checked web logs to see if anyone…
  • ATP false positive?

    Hello Communitiy, from time to time we have some false positives on APT. If I check the URL with VirusTotal often Sophos is the only vendor where the URL marked as "Malicious". An example is this URL: https://coronalevel.com/Germany If I check the…
  • ATP block all *.idv.tw FQDN query!?

    We found all the *. idv.tw domains were blocked by ATP with XG. I have opened a case (ID: 04765685) to Sophos, but Sophos seems doesn't know the issue? Shunze