Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • XGS116 and Starlink

    Are there any known issues with XGS and Starlink connections? We deployed a Starlink this weekend as a replacement for a traditional satellite service, but found that after a few minutes the connection stops passing traffic, with WAN link manager reporting…
  • Internet stop every day on same time on Sophos XG135

    Hello, we have a problem with our client where we put Sophos XG135 with latest update 20.0.0 on their network, like every day at the same time somewhere around 12:30-1pm and in the evening around 7-8pm, the internet stops but Sophos continues to work…
  • Rule change not applied unless restart.

    I'm having to restart this system to get Firewall / NAT rules enforced when changes are applied. This seems to happen with quite a few people in the community. I've found sometimes disabling the firewall rule that feeds a NAT rule loads the additions…
  • I already added the server port and created the rule but I get this error.

  • Cannot adopt Unifi WAP using Sophos XGS

    I have a Unifi USQ Pro 8-port connected to my Sophos XGS116 using an LC duplex fiber cable. No problems! Can adopt Unifi WAPS connected directly to the Sophos switch. All DHCP server info is being passed nicely from the Sophos firewall to the Unifi switch…
  • How to open to internet for airgap sophos xg firewall>

    I like to open the internet access on the firewall. My Firewall is set up as airgap device. One laptop is connected to it to access the web console of the firewall. That laptop can access to the internet. Could you advice me how can I configured my…
  • XGS 5500 Showing Invalid traffic "Could not associate packet to any connection"

    I've been facing an invalid traffic issue with an XGS5500 (SFOS 19.5.2 MR-2-Build624) for a few days. the connections of some PCs to a particular domain seem to work but then I start to log errors such as "Invalid traffic". The firewall rule is a simple…
  • Sophos xgs 116

    Hello, Is it possible to get 10gbit connectivity on xgs 116? Are there any expansion modules for this firewall? Thanks
  • Block Specific WAN IP address to acces all the LAN

    Hello All, Yesterday my Firewall start trigger IPS alerts, 8 in totals. I see a specific WAN IP address in the rapport i want to completely block. I have read couple older disscution but nothing fully help me. I have already do this firewall rule: …
  • Firewall rules are not working

    Good afternoon I have a problem that when I create a policy for firewalls and it is activated, it does not work. My goal is that I want to block access to the Internet, that is, so that when I go to some web page, my access is blocked, so that a message…
  • Independent additional WAN Gateway

    Hallo @all, at the moment I have 2 WAN gateways (default gateways for all my networks): WAN GW 1 (active) WAN GW 2 (backup, will be active if GW 1 is failing) What is the "right" way to add a third WAN Gateway (independent from the other 2 WAN GW, without…
  • XG125 - Unable to remove physical and virtual interfaces from a bridge

    Could do with a little help in recovering both my physical port 5 and virtual interface from a bridge that’s no longer responding to any configuration options. Initially the intension was to bring together DLAN devices over the physical port and those…
  • Issue accessing some website since a few days

    Hello! Sophos SG310 V2 ISP: Cable: 940/50 I was running V20 GA for a couple of weeks, but I was seeing alot of glitch with online gaming and sometiems website would take a little longer to load. I saw also in the FW alot of Could not associate…
  • OID WAN link manager

    Hi, Does anybody know what the OID and name is of the XGS WAN link manager is so I can monitor this with SNMP? I'm having trouble finding it in the MIB files.
  • ROUTING TRAFFIC TO A DESTINATION VIA A SPECIFIC WAN INTERFACE [SD-WAN ROUTING]

    Hi All, Scenario: XGS 136 firewall with two WAN links [Wan1 and Wan2] Server/URL on the Internet that has a static IP [x.x.x.x] Single LAN for the internal users Requirement: LAN users to use WAN1 for general Internet traffic LAN users…
  • Limit total traffic of each client on open Wi-Fi

    Hello. We have an open Wi-Fi network that anyone can connect to without authenticating. We want each client who connects to be able to browse at most 1Gb of data per day. (of any type, navigation, online video, etc.) Is it possible to do this? Thank…
  • Sophos XGS 3100 LAN to LAN using NAT

    Today we want to replace our old UTM with an XGS 3100 cluster. In advance, we had created rules manually. But we were only able to test it today. We have a LAN port 1 (192.168.2.0/24) and a 2nd LAN on port 7 (192.168.201.0/24) When I access 192.168…
  • Multiple gateways issue

    Hello, I have two different gateways as follows: 1: ISP (pppoe) 2: Wireguard (192.168.1.10) I have a rule that forwards specific destination fqdns/ips via wireguard gateway, nat rule with translated snat as Wireguard (192.168.1.10). Everything…
  • Disabling a Physical Port through a rule - i.e Disabling WAN Physical Port when internet goes down.

    I am facing a very unique scenario where I simply want to disable the one ISP which in going in through Physical port in Firewall when that particular ISP goes down, don't want it as backup or primary, just want that port to turn itself off when ISP goes…
  • Sophos XG115 F/W v19.5 : Opening a range of ports

    I have a Sophos Firewall XG115 with Firmware revision 19.5 I am trying to open ports associated with a LAN Host , using DNAT assistant. There is a range of ports to be opened ports 40,000 to 60,000. I have created a service with ports 1:65535 mapped…
  • port Forwarding not working in sophos XG135

    Dear Sophos Support Team XG135 sophos firewall port forwarding not working properly on our customer ..he has remote access on IPPBX branch..how can i solve this issue
  • SBI site problem

    Ii have to internet One airtel and the other is jio SBI site working on Airtel but when I turn on jio sbi site trum off This is happening on sophos xgs107 firewall
  • (SG210 SFOS 20.0.0) What does weight signify with backup gateway?

    Hey everyone, I'm just wondering what weight is meant to represent when it comes to a backup gateway? Is it a percentage thing? Meaning if the primary gateway goes down, the backup will handle 20% of traffic?
  • Load Balancing Sophos XGS87 Firewall

    Hi all, I am using sophos XGS87 firewall with latest firmware version (SFOS 20.0.0 GA-Build222). I am facing issue with load balancing. Load balancing was working fine till yesterday. But today it is not working all the traffic is passing through…
  • Sophos Firewall: WAN link Manager

    Hi, I need help with two things. Firstly, regarding WAN link manager. We have two ISP to us. ISP-A being primary and ISP-B being secondary usage (Both ISPs are Active type, there are no Backup type). ISP-B status is always displayed as Inactive. I am…