Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Sophos Central Firewall Manager Average Bandwidth - Info

    Hey guys. I would like to know if anyone knows or if there is any document that talks about the consumption of bandwidth that the Sophos firewall consumes for sending logs and reports to Sophos Central. I would like to know the average consumption…
  • WAN Down but logs show DDNS updated and DNS lookups successful

    My WAN has been down for hours but the DDNS logs show the updates are successful. And the firewall logs show success for DNS lookups. How can that be?
  • Source IP is Gateway IP

    Hey there, im quiete new to thes Sophos Firewall., I have a Problem.: I created a rule that a client is able connect to a Server in a diffrent V-Lan. On the Server Logs i can see the Traffic from the Client . As source IP, the Gateway IP is listed…
  • Time log for SSL VPN connection users.

    I need to extract or download a daily report, of the time and schedule that users are connected to the vpn ssl. You can get traffic per user, but not the time data. If we enter the user file, this data is indeed there. But it has to be entered manually…
  • XG DNS Logging and offload to SIEM

    I've successfully configured our XG Firewalls to push logs to our SIEM solution which works well, though when trying to trace source of DNS requests I can't find anything logged either locally on the XG, or anything on the SIEM other than a UDP port 53…
  • WEB reporting - bug

    Hi folks, in my daily reports I see an entry for "Proxy and Tunnel', searching the log viewer - web - category for Proxy and Tunnel returns no record found. And if you review applications under "Proxy and Tunnel" that also return no record…
  • XGS on 19.5.0 and SNMP Interface ID

    Hi, We use SNMP to monitor interface utilisation on a XGS 107 [firmware 19.5.0]. The XGS recently lost power and the SNMP Interface ID number changed when the power was restored. My SNMP server had to rescan the XGS to learn the new SNMP Interface ID…
  • How to enable SNMP via WAN on Sophos XG v19.5

    Running SFOS 19.5.0 GA-Build197 How to enable SNMP via WAN port? I have enabled: System > Administration > Device Access > SNMP on WAN and LAN There is no response to SNMP queries from the WAN. However, it works fine in LAN. What else needs to…
  • Sophos logs send in ELK stack using elastic agent

    Dear Team, I am facing an issue. I want to collect logs using the elk stack. When I downloaded and extract elk-agent on sophs and try to install the agent it gave me an error. show Permission Denied. Please see the attachment for references. Kindly…
  • Access logfiles from UI

    Hi. does anyone know if there will be an integration or access to log files from the UI at some point? It's getting annoying that UTM is discontinued and nothing of the essential features is taken over.
  • report facebook

    Hi, I have firewall xg230,I want know who opened Facebook website in last month. I want detalid steps and view detalid result. Regards,
  • Logged entry without out interface

    Just noticed several logged entry for user's traffic without any Out interface The screenshot below is an example. The user is the same and its traffic is using the same firewall rule 11 but the bottom three lines have the port2 as out interface but…
  • After SFOS 19.5: On-device reporting is currently off. Report migration failed.

    Hi, Got this after 19.5 upgrade (came from build 365): On-device reporting is currently off. Report migration failed. Is there any other solution to this, than go CLI and flush the reports?:
  • Web surfing report detail columns

    Hello team, I'm looking for a way to improve the visibility of custom web browsing reports. It happens that I need to export reports that contain details of access to URLs, but when exporting as PDF, the URL column is very "short", which makes it…
  • Sophos firewall Reports

    Hello, Every 3 or 4 days I can't see anything in sophos firewall reports and when I restart the device. It works properly. and after 3 or 4 days, the same problem is repeated. can i get help.
  • Network traffic for right sizing Sophos XG

    Good morning fellow Sophosians (is that a term)? I posted a question and a follow up question on Reddit as well. I am looking to deploy an XG for some clients and I am looking for a way to monitor traffic to determine how much traffic is passing over…
  • Sophos XG v19.0 - SNMP Read-Only Access and restrict SNMP Access to specific Hosts

    Is it possible to setup a Read-Only SNMP (v3) Account or is SNMP (v3) always Read-Only? Is it possible to restrict SNMP Access to specific hosts? AFAIK you can restrict SNMP Access only to specific Zone. Restricted Access to SNMP is not possible via…
  • Sophos XGS V19.5 - Custom report scheduler mailing issue

    HI, i am experiencing a strange error after upgrading to latest version. Custom report scheduler is sending multiple emails for a single daily report - i get 10 mails for a single job over a 2 hour span just after midnight. Deleted jobs and recreated…
  • Why is it that Sophos XGS 87 does not send a weekly report even if the configuration is correct Also there was no report tab

    Why is it that Sophos XGS 87 does not send a weekly report even if the configuration is correct Also there was no report tab
  • Weak remote reporting

    Hello guys, You know how bad is to receive the alert about a full storage caused by reports! And if you know that, you probably know Sophos's reports are truly weak. I was looking for a way to export complete (Bit by bit of) stored statistics…
  • XG 19.5.0 GA....where is the wireless protection log?

    Just installed the XG 19.5 GA, software .ISO and am going through the log viewer and I see no wireless protection logs. I have an AP that is configured and active, but I am perplexed by the lack of wireless logs.
  • Firewall Traffic logs in depth

    We have MS exchange servers hosted on our network and Firewall rules, Email filers and NAT configured on our Sophos XG to forward mail to our servers. Recently end users would have reported not receiving certain emails. This is random. After looking at…
  • Monitoring SOPHOS XG with ZABBIX

    Hello, I monitor SOPHOS XG through ZABBIX and recently I noticed that I am not receiving HA status, we use the firewall in version 18, and this collection worked. After updating to version 19 the collection stopped. Does anyone have an idea how to…
  • SSLVPN logs no longer showing source IP Address since upgrade from 18.5.4 to 19.0.1

    Hey, since we upgraded from SFOS 18.5.4 to 19.0.1 we can no longer see the source IP a SSL VPN user connected from in the VPN logs. It simply shows nothing or the LAN IP Address of the Firewall in the SSL VPN IP-Range. We only see the real source…
  • Monitoring logs on the Sophos XGS 136

    Hi, I'm currently looking for a way to better examine logs (on a daily basis) from a Sophos XGS appliance using some kind of centrally managed log aggregation system. I was thinking of using something like the ELK stack, GrayLog or Splunk. Are there…