Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • New Setup - no internet on LAN, WAN working

    Hey, I'm new to Sophos XG and I having trouble setting this thing up. - The FW itself has internet access and can ping google - DHCP on LAN Port is active. The FW self is the Gateway But still the PC can't connect to the Internet, what…
  • Sophos XG - Initial Setup - Activation Problem

    Hello guys, i have a problem at the inital setup. If i want to activate the device the following error occurs: "Internet connectivity OK but unable to contact licensing system. This may be due to a network issue. Please check your network set up and connections…
  • Admin console unreachable after changing LAN settings to match my network.

    I have a new XG-115w firewall that I am attempting to install at a client's location. Initially, I was able to reach the ADMIN page, enter the static IP information for the internet connection, synchronize the licensing, etc. I connected it to the LAN…
  • Initial Boot, FIRMWARE LOADER, keyboard does not work.

    I'm using the SW-SFOS_16.01.1-202.iso image. Install when fine and not it is sitting at the "FIRMWARE LOADER (press <enter> to display a list of images) I press <enter> and then see this: List of available option NO. NAME 0 SFLoader 1 * 16_01_1202…
  • Setup Sophos XG on Hyper-v Server 2016

    Hi, Has anyone managed to setup Sophos XG on Hyper-v Server 2016 as an Generation 2 setup. As I have noticed that Generation 1 network card is only 100 MBPS. I have successfully migrated Sophos XG from Server 2012 R2 to Server 2016 but it would…
  • I cannot locate the option to enable the CLI from the web interface, help

    For some reason the option to launch the CLI from the web console does not exist on my Sophos XG. Can someone point out how to enable this feature? I can hit the console from SSH, but it would be convenient to launch it from the web interface. Thank…
  • When data passes over our VPN tunnel, any outside users get cut off

    We have a VPN tunnel configured to pass our labs through to a lab company, the tunnel is bidirectional. It's purpose is to go from one host to our one host and back. It is set up with NATing as well. I believe the tunnel is set up correctly and it is…
  • iOS 10 IPSEC VPN to Sophos XG w/certificate-based authentication

    Hello fellow XG users, I'm attempting to establish an IPSEC VPN tunnel from several different iOS devices back to the Sophos XG Firewall. I've followed the steps in various UTM & XG knowledge base articles in an attempt to piece together a working solution…
  • Can I place XG firewall home on a device between ISP modem and wifi router?

    I'm quite a novice at this and I need to know if it's possible to set up XG firewall home on a network between the ISP modem and the Wifi router. I see many configuration examples which place XG firewall further downstream. I need to have wifi clients…
  • Stuck in the Register Device and Synchronize License Loop

    Hello Guys, I was able to put the Sophos XG ISO onto one of my built PCs. I've configured it and am now trying to gain web access to it. The firewall is pingable. The page I see is, Serial Number Basic Setup Register Device Synchronize…
  • Setup PPPOE Wan with VLAN tag for VDSL

    I'm looking to set-up XG Home with a PPPOE want on a VDSL connection that requires a VLAN tag. I cannot see an obvious way to do that. Is it doable, if not then I assume my options are either UTM or deal with double NAT of modem/router giving out a NAT…
  • XG Home 1 month in: suggestions to improve setup?

    So I've setup my Sophos XG (home license) and have spent a lot of time reading these boards sorting out various issues, thank you all for asking such good questions! I'll briefly explain my setup and then point out a few key areas I want to improve. Before…
  • RE: Stuck on basic setup

    Same here.... Exactly the same loop. Issued the following so far (without success): - Deleted browser cache --> same behavior - Switch browser from Firefox to Chrome --> same behavior - Reboot (hard power reset) the XG --> same behavior - Deleted browser…
  • I did not receive the e-mail containing the serial number (Sophos Software Firewall). What can I do?

    Not received e-mail containing the serial number
  • RE: WMI Verification "Access is Denied" while configuring STAS

    hi Luk, yes my issue still there. and i am still waiting for right solution.
  • WMI Verification "Access is Denied" while configuring STAS

    Hi, i am not able to do WMI verification while configuring STAS SSO. i successfully linked AD with SOPHOS XG125W but i am not able to do WMI verification. please see below can anyone help me on this??
  • Live Users showing in STAS in advanced tab but not showing in SF > current activity > live users

    Hi, i am trying to sync my AD users and groups with sophos xg125w. i already import all groups from AD and in STAS i can see live users in advanced tab but when i login to my SF web console and go to "Settings" > "current activity" > "Live users" i…
  • RE: Stuck on basic setup

    FWIW, I'm stuck in the same loop. All the same except that I'm using Hyper-V on Win10. Just got my Home license in email and successfully registered it in the MySophos portal. I've been able to use the Basic Setup in the browser interface to configure…
  • Sophos 85w unresponsive after wizard setup.

    Sophos 85w unresponsive at setup. I ran the setup wizard and after gateway configuration it told me the admin portal was available at https://null:4444. I can't get an IP Address assigned to my computer by connecting to any of the ports on the back of…