Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • High Availability

    Hi All, I have some questions regarding HA. How to configure Cluster IP and seperate IP for accessing the devices? How to configure HA when different WAN for both the devices? Will the Auxilary device WAN will be connected when device is in…
  • Sophos XG Firewall - HA Active/Passive

    Hi All, I have an issue getting HA - Active/Passive to work between 2 VMWARE Clusters In my environment. I have set these up many times and ran into a few issues. Hoping someone can assist. VM Spec - Cluster 1 VM Spec - Cluster 2 HA Setup…
  • ESXi and High Availability

    Hello, does someone have an XG 17.1MR2 HA Cluster running with ESXi 6? Our HA Cluster seems to be up, but if I press the failover button "Put on Standy" the whole Cluster is unavailable until I reconnect the VMs Network Card of both HA Nodes. Same…
  • High Availability tab not available

    Hi, I noticed that the High Availability tab is not showing on a device and clicking > Control Center > High Availability: Not Configured (link) goes nowhere. Any siggestions? Thanks!
  • HA Active-Passive Configuration on VMs (devices not accessible)

    I'm attempting to spin up a new HA cluster of a couple of XG VMs for a new environment. This is hosted in Hyper-V I followed the basic setup here for active-passive mode: https://community.sophos.com/kb/en-us/123174 I confirmed that the devices can…
  • Sophos XG, bridge ports + HA, Spanning Tree

    In this mode, the firewalls send the frame with the source MAC address, which receives in its LAN interface to its WAN interface, therefore the switches of the LAN and the WAN network, have the MAC addresses of their peers, learning these Through each…
  • High Availability Peer Sanity Check Failed

    I've finally had time to spin up another ESXi Server in my HomeLab, and now that Allow High Availability with DHCP is viable I went to setup an Active-Passive High Availability solution like I've been using in UTM 7/8/9 since forever, however, it keeps…
  • [Fresh From the Press: Latest KB's] Sophos XG Firewall: How to rollback to previous firmware version in High Availability

    Hey Community, This KB article describes the steps to rollback to a previous firmware version in High Availability (HA). Regards, FloSupport | Community Support Engineer
  • New video on configuring the Sophos XG INBOUND HA in Azure

    Here's a new video that covers how to deploy the Sophos XG inbound HA in Azure. https://youtu.be/AyWJukXnMHI It goes through the content in this KB - community.sophos.com/.../127934
  • Active-Passive with NO port monitoring

    Curious: Any takes on what happens when HA Active-Passive is enabled but without any port monitoring? Will it fail-over in case of power unplugging or other hardware breakdown?
  • XG230 - High Availability - Unable to connect with peer device

    Hi all, Hoping someone on the community can assist with the set up of HA. We have 2 x XG 230 devices, both have been registered, both have the same firmware. I have followed this article to the letter - https://community.sophos.com/kb/en-us/123174 to…
  • XG Active Passive HA Cluster Not Working

    I have two XG210's that I am attempting to configure in Active/Passive HA. I followed the instructions here: https://community.sophos.com/kb/en-us/123174 The firmware on both is 17.03 M3 I configure all the settings and it syncs successfully, however…
  • No "Dedicated HA Link"

    Hello Community I have a test environment and want to test the HA. On the primary firewall I now want to set up the configuration for the HA. Unfortunately, I can not select "Dedicated HA Link" there, the drop down menu is empty. The primary firewall…
  • Is it safe to upgrade firmware from SFOS 16.05.3 MR-3 to SFOS 16.05.7 MR7 ?

    Hello, I have two questions: Is it safe to upgrade the firmware from SFOS 16.05.3 MR-3 to SFOS 16.05.7 MR7 ? I'm using STAS and I've been told that the MR7 firmware has some issues with those who use STAS. And I have two XG210 in HA mode (active-passive…
  • HA Active-Passive VLANs Do Not Fail Over XG310

    Hi, I'm at the beginning of a new deployment (not live) and have run into a problem. I hope it's something I've misconfigured but I cannot see how/where. Short version: at HA failover the native VLAN continues to work, any others do not. Not only that…
  • High Availability between hardware and virtual appliance

    Can I configure HA between a hardware appliance and a virtual appliance which has the same number of ports?
  • HA Fault Issue on Aux Device

    Hey Guys, Any ideas on how to deal with this issue? I just have once license running on my Active - Passive Firewall setup. If I open up HA Settings, the Aux device says that it's faulty. Is there a sync issue or something? Thanks. D
  • HA on XG Virtual Appliances: Unable to connect with peer device

    Hi guys, I'm trying to setup HA Active/Passive on 2 Sophos XG virtual appliances, but am failing... I've succesfully setup my first Sophos XG virtual appliance. I have 4 physical interfaces, one with a vlan: I read the manual, it stated the HA…
  • Sophos XG 330 HA - Active - Passive Setup

    Hi, I hope you are all doing well. I just have a stupid question to ask about the HA Setup for Sophos. We just purchased 2 Sophos XG 330 and I will set the HA up using the Active-Passive mode. I was just a bit confused in the how to: https://community…
  • Disable virtual MAC for HA

    Hi, is there a way to disable the usage of virtual MAC addresses for HA active-passive mode on the XG? Similar to what could be achieved on the UTM with 'cc set ha advanced virtual_mac 0'. Thanks
  • After a reboot from primairy HA unit RED connections en SSL connections don't seem to work

    We recently had an issue that MTA stopped working on our HA cluster active/standby. When we rebooted the primary unit the MTA was working again. Now the roles are reversed for the primary and secundairy device. The only problem is that this destorys the…
  • Did the 16.05 firmware support HA A-A mode or A-P Mode on wireless function?

    Hi Everyone, HA function at Active-Active or AP Mode Wireless function can support on it? Due to i don't have the same model on my side. Henry
  • portMGMT Unplugged after 16.05.03 MR-3

    Hi, After applying firmware upgrade 16.05.03 MR-3, the peer administration port (portMGMT in XG-430) used in HA active-passive mode is detected as "unplugged". I know, check wiring, etc. But it was active a few seconds before installing and the devices…
  • HA Active/Passive 16.05.2

    Hi, I'm trying to activate HA in Active/Passive mode on two XG310. Firmwares are the same, everything is Ok if I follow the HA Guide from SOPHOS. But when I go on "Activate HA", I always have "Unable to connect with Peer Device". As anyone go…
  • HA setting of XG Home Edition

    Hello, I have a plan to purchase SoposXG appliances in the future. So I am testing it using SophosXG Home Edition. I have a question about HA setting. Can not configure HA in SophosXG Home Edition? My XG Home Edition meets the following conditions…