Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Exchange IMAP

    HI All My exchange server works fine in version 17 and I upgrade to V18 and I couldn't send or receive email from outside my network. what would be the possible problem and how can I solve it
  • Mail being rejected after evaluated as sender being blacklisted

    Since yesterday (10-21-2021) i've noticed that a lot of emails, that used to pass, are being rejcted based on the evaluation that the senders ip has been blacklisted. Has anyone else have the same experience? SFOS 18.5.1 MR-1-Build326 Device acts as…
  • Firewall and NAT Policies for Internal Mail Server

    Hi, In our network infra we have 2 ISP configured on 2 interfaces of XG-210. Our Web Server and Mail Server is hosted in LAN Zone and the mail server is natted with WAN 2 IP address. The websites works fine but we are unable to sned or receive any…
  • Options for replacing an XG SFOS 18.5.1 with something that can send email reliably?

    I'm reaching the end of my ability to deal with my XG firewall. Came from a working UTM that expired. The XG just cannot/will not reliably relay email from internal servers to the internet. Messages keep hanging and Sophos tech support keeps deleting…
  • Sophos XG Email Protections - high amount of false positive Blacklist

    we are currently seeing high amounts of false positive blacklist hits, although none of the IPs is actually blacklisted. SFOS 18.0.4 MR-4 here are a few examples, of IPs which not blacklisted but got rejected. 194.56.219.38 194.56.219.33 …
  • Sophos XG und Spamhaus DROP List

    Hallo zusammen, wir haben bei der Präsentation einer OPNsense Firewall gesehen, das hier dynamische IP Blockierlisten von bekannten Schadservern eingebunden werden können und so der Zugriff auf diese IPs verboten ist. Kann die Spamhaus DROP Liste (…
  • SOPHOS XG is sending Junk/Spam email out

    i have XG125 (SFOS 18.5.1 MR-1-Build326), it is configured in MTA mode. email server is placed in LAN. from last four days i am continously seeing in sophos in logs that someone who is not from my domain is as sender and recepient is also random, in mail…
  • XG Email Block TLD

    Is there a way to block a TLD in email protection? For example I used "*@*.ru" in our UTM under Blacklisted Address Patterns, but do not see where to do this in XG. Thanks.
  • Allow email relay for internal and remote servers

    Hi, I need to allow some internal and remote servers which are connected through IPsec to be able to send emails through the XG firewall configured as MTA. I entered the servers' IP addresses under e-mail relay but it is not working and showing a message…
  • mail spool

    hay i have some email in mail spool i use sophos XG210 (SFOS 18.0.4 ) how can solve this problem thinks
  • Firewall Rule "mail content scan" - Mail filter policys

    Hi there, i use XG 18mr4 and have a troubleshoot question i cant find in documentation. if you create/modify a firewall rule, at the bottom you find "mail content scan". Does this depend or activate on the mail filter policys i can configure seperatly…
  • UTM to XG email protection.

    On the UTM Email protection under Advanced > Advanced settings > Postmaster Address In Sophos XG where can i find Postmaster address in the XG email protection ?
  • My XG ignore all email Exceptions

    Hello! I added an exeption to my email protection module on XG V18, to allow certain domains insteed they are not SPF safe. But it seems thats the XG ignore the Excetion and the domain remains blocked. How can I proceed. Crdl
  • XG Email Walkthrough

    Hi I was wondering if anyone can walk me through setting up my XG106 Email Protection. I currently have most of my emails from my ISP and 1 outlook email and 1 Gmail account, but most will go through my Office 365 Outlook App via OSX. Cheers
  • DROP Rule Doesn't Work - Trying Block IP Proxy SPAM

    I created a rule (I put it on top) that drops a given list of Ips. The problem is that I continue and receive emails, which despite being rejected, should not even reach that point. I know that all those emails are from the same IP that counts in the…
  • Phishing Attack

    Hello, Community We are under Phishing Attack we receiving email coming from abroad network this is ransom emails tells the users to pay when we investigating found emails coming from this server with different IPs static.vnpt.vn also, we notice email…
  • Strange XG 18 Mail Log Entries

    I don't understand the two entries below: 1) mschravenriemer@yahoo.de (whe dont'know who is) send a message dropped by firewall (nothing strange). 2) firewall@ourdomain.it send a message to mschravenriemer@yahoo.de with subject malware detected. This…
  • Logviewer and email reports

    Hi folks, I have been investigating my wife's email issues where one of her accounts receives too much spam. The email scanning has been updated so that account address has 'spam' added to the to the message headers for the account, still needs to…
  • IDN Domain-Names in E-Mail Protection

    Hi, i want to add a domain with a german umlaut (ü) to e-mail protection in Sophos XG Firewall. However this results in an error: I'm still using SFOS 17.5.9, anyone can tell me if this is fixed in SFOS 18?
  • How to block certain countries in Sophos XG MTA v18.0.1

    Hey there, I want to block certain countries to send emails to our mailserver. In a previous SFOS version, there was the possibility to block ip addresses unter PROTECT - Email - General Settings in the section "Blocked Senders". Now we use SFOS v18…
  • Email > Mail Logs won't load

    Hi! I recently set up our Sophos XG Firewall, and everything is working beautifully! However, today we've run into an issue with the "Mail Logs" within Protect > Email. Previously we used to be able to go into that tab, and it'd tell us every email…
  • SFOS in legacy mode is stripping "NOTIFY" option when sent to multiple recipients

    Hi, SFOS 17.1 MR2 is stripping the NOTIFY option when user sent To multiple recipients. There is SMTP/S scanning rule for the outgoing mail traffic from LAN clients to Mail Server in DMZ: When this rule is in place and multiple recipients are in…
  • Sophos UTM als reinen AntiSpam Proxy

    Hallo Community, Ich würde gerne die E-Mails von verschiedenen POP3 Mailkonten gerne vorab auf Spam Filtern und diese dann danach von verschiedenen Outlook Clinets im LAN abrufen lassen. Mit dem POP3 Proxy der Sophos UTM ist dies ja möglich. Reicht…
  • E-Mails with specific attachments in quarantaine?

    We are using the function in our current Firewall that moves external E-Mails with a specific attachments into the quarantaine. It prevents the User from accidentality clicking on a attachment probably infected with ransomware. Now we are looking for…
  • Remove SMTP Headers in MTA Mode

    In UTM, I was able to remove certain SMTP headers from outbound emails, but I can't find the same setting in XG. Can anybody point me in the right direction? Many thanks