Another UTM vs XGS comparison. Would be nice to be able to manually bounce an email back to my internal senders. Rather than wait for it timeout (72 hours). I usually find myself figuring out how the mis-addressed it, then contacting them and sending…

Hi, we are migrating from UTM to XGS and as we use SPX Encryption in UTM with custom expressions I am looking for a solution to do the same in the XGS (Email in MTA-mode) but I can find only the pre-defined DataControl Lists and no option to use custom…

Hello all, I am migrating from UTM to XG, and I am looking for a way to configure these two UTM settings on XG. Can someone please tell me where I configure this in the XG, if this is possible? Many thanks in advanced TBC

Users with ALIAS mail adresses don't see any mails in quarantine for ALIAS adresses. How to add proxyAddresses to sync ALIAS?

When we upgraded to V19, we are facing email challenges. When you tick scan emails, the emails will not be delivered to the exchange servers.

Hello Team, We recently acquired XGS 3300 to replace an ASA cisco firewall. Configurations were done as follows: Sophos XGS 3300 : - Two public IPs were created on the interfaces with the intention of one handling the VPN traffic and the other…

I have seen a lot of posts regarding softfails on SPF. most of them seem to revolve around receiving spoofed mail from ones own domain, however we have been receiving a lot of spoofed emails from a bank who has softfail configured for their DMARC policy…

Hi, Is there an easy way to delete all spam mail in SMTP Quarantine. I've got a customer with 189 pages of spam email I want to clean. I don't have the time deleting them per page. Customer is on an HA 210 v19.0.1 MR1. Any help would be very…

I'm working on setting up a Sophos XG and would LOVE to use the Sophos XG's mail systems to be the 'exfil' mail server with a specific HELO name and a specific IP address on the system. The system has multiple WAN IPs and because not all of them are…

Hello, I have a XG 115 with SFOS 19.0.1 MR-1-Build365 installed. The problem was already with SFOS 18.0 but it's not gone yet. My mail server is a synology DiskStation with Kopano installed. I tried every type of spx template but the strange…

Hello I have a problem with receiving external emails via the sophos MTA. I have a sophos xg 135 firewall, when configured in legacy mode there is no problem with email flow. behind the firewall i have exchange 2013 email server. I would like to have…

Hi, we have an Exchange Server 2019 and we use our Sophos as a smarthost for outgoing E-Mails. For incoming mails we just forward them to our GFI Mail Essentials. I've added DKIM Signing keys and selctors for our domain. But they are not added. …

XG310 (SFOS 19.0.1 MR-1-Build365) All documentation examples for MTA RBL show usage with hostname only. Is it allowed to add information on the types of answers to consider? Background: spamhaus.org has blocklists in 127.0.0.0/24, but returns error…

Since yesterday, all incoming external mails are rejected due to "RBL listing". However like outbound.protection.outlook.com they are not on any RBL if I check. This happens on both independent XG 19.0.1 I am using (Home Edition) Could the reason…

Hi, is it possible to hide the internal IP and hostname from the mail header which the XG appends on outgoing mails? I removed already the routing informations from our exchange with the following command: Get-SendConnector "Connector Name" | Remove…

Hi After Upgrade Sophos SW-19MR-1, the AntiSpam Service died and I Can't Start Service. ApplianceCertificate was also regenerated, but it didn't work. Please, guide me Tanks

Hello, When will this bug be fixed? Impossible to update before. My users would be penalized too much 2.13.0.0

Hi there. I'm running Sophos XG 19.01 using it in MTA mode for e-mail. I am attempting to enable DKIM signatures on outbound e-mail without much luck. I've followed the details in the documentation ( https://docs.sophos.com/nsg/sophos-firewall/19.0/Help…

Hi, We are having som issues with sending mails from Apple devices using Apple mail - it seems to be related to NC-62805 https://community.sophos.com/sophos-xg-firewall/f/discussions/127826/sophos-xg-18-0-3-active-sync-email-problem https://community…

Hello, I am James from Chicago and I run a how-to base tech site ; I am facing some problems sending and receiving emails to the internet; an XG requires a smart host upstream. My issue is that the XG already sends outgoing emails on the appropriate…

Hello, we got a Sophos XG in MTA Mode Firmware Version: SFOS 18.5.2 MR-2 Now i got the following Szenario. We set up Exchange Hybrid. we got Centralized Mailflow from Cloud through our on Prem Exchange. I added all EOP Servers to Host based…

Hello Community, a customer of ours told me that the preview of emails which are in quarantine is no longer possible in the User Portal. There is only Delete and Release (and now also Release and Report as false positives). Has this feature been removed…

An XG115 and XG135 are both running SFOS 19.0. On XG135 I click Email/Relay Settings to set up SMTP Relay for specific devices. On XG115, the Relay Settings menu command is not offered. If I click in the Search box and type Relay Settings, it offers…

Hello Community, in the meantime, we are receiving more and more complaints from our customers that too many emails are no longer arriving. I have noticed that many previously problem-free and unblocked emails are blocked by RBLs. After I removed the…

XG310 (SFOS 18.5.3 MR-3-Build408) incl. Email protection license I am wondering if the Email protection includes URI blocklist detection? Example: a phishing mail last week contained the URI https://storageapi.fleek.co/4524b2f2-4642-4a38-9b65-c5445b0b3d26…