is there something about known issues with the default admin after upgrading? Webadmin and SSH logins are no longer working after we upgraded from 18.5.4 to 19.0.1. On several locations this issue has not been seen but on our XG430 we cannot login afterwards…

Randomly, we cannot access any of our Firewall Web Admin portals via the IP address , but we can SSH into them just fine. We are getting a ERR_SOCKET_NOT_CONNECTED error, I am guessing something in regards to the SSL . However, we did not change anything…

Good morning, I installed the Software-Appliance Image on an old XG105, to use it at home with the Home Use Licence. Now the appliace is starting and I can login with display and keybord. LAN1 is on, but I can not ping 172.16.16.16. And I did not…

Hi All, We are Non profit who do charity work. We cannot afford to by new equipment's so got XG 125 donated but without license, We swapped the HDD and managed to get the XG home Edition installed. The SW image we used were SW-19.0.1_MR-1-365. The issue…

How do i login to a XG 19.0.0 GA? After i login to the firewall i am presented with a white message box. I tried to switch the URL, but i am redirected to the login page and get the same white message box after login? I tried Edge, Chrome and Chrome…

Firewall Https is giving a connection refused when trying to connect via a Lan network connected to the lan network connected to the firewall. firewall is on lan network 10.10.1.0/24 Computer is on 10.3.1.0/24 connected via a router on the lan side…

It is good that Sophos has released fixes for this RCE vulnerability and we know that making sure Webadmin and the User Portal are not exposed to the Internet at large effectively mitigate the threat, but are there any IOCs that can be hunted for to determine…

Surprised there is no 'banner' announcement of this in the community forum (I learnt about it from a third party security mailing list). I've said it before but I will say it again, I think it is a major failing of Sophos not to have a security alert…

When I'm using the web admin gui, I get logged out periodically, anywhere from an hour or so to several hours, even though I don't have " Logout admin session after" checked. Sometimes it doesn't log out at all, which is what I want. How can I prevent…

Hello Folks, Firstly this is a Sophos XG Home License so as to my understanding no support from Sophos so I need all your help. I have a Lab Setup at my house which connectec to 2 friends Lab's via VPN. This has been online and working for about 2 years…

Good Day We are currently using sophos XG Firewall. We need to whitelist a range of ip addresses in sophos so we can enable mail fetching for our manage engine service desk plus cloud application. After creating a new firewall rule with the selected…

Hi, I've been trying to access XGS-126 from a web browser. I use MacOS within the network managed by the XGS. The procedure is in https://docs.sophos.com/nsg/sophos-firewall/v17.0.9/PDF/Sophos%20XG%20Firewall%20Web%20Interface%20Reference%20Guide.pdf…

Hi All i want to ask about log Comp = Appliance Access denied on log viewer, we currently having a lot of Appliance Access on log viewer i read some artical it said it just a droped broadcast packet form internal (LAN) and external (WAN) but if it was…

Hi all, we have sophos XGS4300 (SFOS 19.0.0 GA-Build317) and there is some weird condition going on : - Sophos suddenly cant be acces from the local network, we tried plug a laptop directly to the LAN port but nothing work, we can only access it from…

Trying to replace a BO UTM with a XG. Running into issues where allowed networks are not allowed to access the HO :4444 (or any other web traffic within the tunnel). The issue effects all SSL/TLS traffic. Any web traffic (regardless of port) times out…

Dear Team, I have configured XG firewall & SSL VPN . In this case every thing is working fine VPN users able to access server as well as machine but from VPN connection unable to access ROuter GUI ..(Webpage ) Please guide

I have created an ACL to allow myself access to my Sophos XG when I connect in using remote SSL VPN. It has always worked fine, but after enabling the use of a static IP, I can no longer access the sophos XG over HTTPS. I can access other devices on my…

I was working on setting up a port forward, when I lost connection to the Sophos. I rebooted the Sophos and since then I can not access it. I've tried the admin portal and user portal which both fail to load the page. I've also connected my computer to…

Hello everyone, I am using Sophos XG (Home) v18.5 MR4. I would like to change my SSH listen address to only 192.168.1.1 and port xx ( other than 22). According to Sophos XG's CLI guide, I should be disabling connectivity over SSH first, then re-enabling…

We have a strange issue to one location connected via IPSec Site-2-Site. The XGS is connected to a SG firewall. The Webadmin of the XGS on that remote location is a bit slow but me an a colleague cannot open the Rules and policies page. Other pages…

Hello Sophos-Team, is there a way to permanently disable the Popup Spam while logging in to Firewalls of the XGS Series? I know it is meant to highlight the features that are new and can help in many ways but after a while it just gets old fast. …

How to Access My XG sophos firewall through WAN by domain / host name instead of wan IP address

We're having the situation that we cannot allow SSL VPN Device Access to a central XG Firewall from locations connected by Site-2-Site IPSec tunnels. That's because the remote locations are automatically assigned to VPN zone in XG. And SFOS does not…

When setting up ipsec tunnels between various xgs we see an issue where if using tunnel interfaces with traffic selectors we cannot access the admin 4444 page from another office. SSH and ping work fine so the routes are working . If we use site to site…

Hi folks, due to a little accident I added https to a drop firewall rule, that stopped the vpn from working and also all other devices using https on that network. I was connected to the GUI at the time and lost the connection. Why did the connection…