Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • SSH Access Doesn't Work

    I need to log in to our router via SSH because the web console lacks the ability to disable SIP ALG. But when I try to login it claims my password is wrong - even though I just used it 2 minutes ago to access the web console. SSH is enabled for the…

  • Admin Accounts - Why can't I give an account access to SSH into the firewall

    We have multiple techs in our organization and I don't share the default ADMIN account with them. I have set them up with their own accounts. However, if they are ever troubleshooting the firewall with a SOPHOS Engineer, almost immediately the engineer…

  • Admin password with 2FA not synced in HA

    For the second time now we face an issue that we cannot login to XG with SSH. Either as admin or with the ssh keys we entered in WebAdmin. XG430 (SFOS 19.0.1 MR-1-Build365) This was first noticed when we upgraded from 18.5.4 to the current version…
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