Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • XG106 cannot join Sophos Central

    Hello Community, I have tried to visualize my XG106 in Sophos Central. The appliance is shown up in the web interface but cannot be managed. When entering the appliance Web Interface, I get some HTML code displayed where I can at least identify license…

  • Kann keine Konfiguration in Sophos Central importieren

    ich habe 3 Firewalls mit SFOS 18.0.5 MR5 und verwalte diese über Sophos Central. Nun wollte ich die Konfiguration einer Firewall beim Erstellen einer neuen Gruppe importieren. Diese Schlug jedoch fehl mit folgendem Hinweisen: Was kann ich hier tun…

  • Sophos Firewall Manager Migration to Central Management

    Dear Comminity, we have a Firewall manager SFMV15 (SFMOS 17.1.5 MR-5) and now we are planning to move to the Central Management. Is there any metod or tool that can help in order to move the configurations from the SFM to the new Central Management…

  • Sophos Central Firewall Management - synchronize in both directions

    Hello, I have an XG virtual appliance in my testlab with configured central synchronisation to my Sophos central account. So far its working and I can manage my firewall rules from the sophos central management that are synchronisized to my virtual…

  • Backups In Sophos Central

    Backup for the firewalls are being scheduled in Sophos Central and there are a few firewalls that have not been backed up. The firmware used is 18.0.3 MR-3. There are 16 in total and three are not backing up properly, one in particular was it backed up…

  • Transfer Configuration Objects from one Firewall to another

    Hi, I am setting up some XG firewalls that are integrated in central. What is the best way to transfer parts of the configurations from one firewall to the other? I am thinking of some templates regarding host and network definitions, policy definitions…

  • license required to manage multiple firewall

    I have 28 firewalls. If I want to manage them using Sophos central, do I need to purchase a license like SFM50? If yes, then which licenses are available?

  • Firewall stopped syncing

    Hi I was wondering if someone can help. I have recently upgraded the firmware to one of our 3 firewalls. But for some reason sophos central cannot see it after the upgrade and its not synchronized. When I click through to manage the firewall it…

  • Firewall Group Management how it works?

    Dear Community, can you please explain how Firewall Group Management https://news.sophos.com/en-us/2019/10/24/firewall-group-management-just-got-easier/ works? The post say: This feature allows you to synchronize policy, objects and other settings…

  • More Questions about the move to CM

    I ran across this article here that REALLY helped answer my questions that MANY other customer service reps (and even my partner rep) could not answer clearly. I was hoping to re-open the discussion because I had some follow-up questions. Currently, I…

  • Can't contact sophos central for the past 5 minutes

    Hello, I have a problem with sophos central, every time is getting me a message that tell me ''Firewall has not checked in with Sophos Central ofr the past 5 minutes''. I don't know what can be the problem but it is really annoying.

  • XG Firewalls in Central Sync & Management showing Last Seen X amount of days

    Hello All, We constantly get this messages in Central- XG Firewalls in Central Sync & Management showing Last Seen X amount of days - However when you click on the firewall name it still lets you connect to it. What is causing this message to display…

  • Temporary error while accessing Sophos Central, please try again

    Hi, when i try to register my newly setup firewall with "Central synchronization" i get the error mentioned above. What can i do to resolve this issue? Thank you and best regards Tobias

  • No longer able to access XG through Central

    My clients XG was accessible via SC with no issues at all. Recently when I click through to it the page reports its loading then I just have a white screen. This is the same via partner access or via the client's credentials. I tend to use in private…

  • Sophos Central Deployment: Host \"{hostname}\" could not be updated

    Hello Community, I deploy many Host-Objects with Sophos Central. The deployment ends with this message: Sophos Central Deployment: Host \"{hostname}\" could not be updated When I scroll throught the details I didn't find a corrupted host-Object…

  • Sophos Central Firewall: Cannot skip transaction

    Hello Community, I'm unable to deploy an user object to my Firewalls the result is a failed transaction. In the past my way to solve the problem is by click on "Skip (Ignore this failture"): Actually when I do this I receive the error massage…

  • Issue moving firewall to firewall group in Sophos Central

    We moved a firewall into a firewall group in Sophos Central and upon synchronizing it will give the following Error: Firewall Transaction Details ID : 1 | STATUS: FAILED | EVENT : UPDATE AD server \"{srvname}\" could not be updated Error:: servertype…

  • How to apply some configuration through Sophos Central Firewall Management

    Hello, I already have 20+ XG configured and running, when I deployed them v18 wasn't released so I was managing them through local SFM but now I am updating them one by one, and now I had to move to the Sophos Central Firewall Management because of compatibility…

  • Firewall has not checked in Sophos Central

    Hello guys... I'm seeing reports of Firewall has not checked in with Sophos Central related to some (not all) of my firewalls registred in Sophos Central as you can see below: I also attached the centralmanagement.log file. Hope you can help me…
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