Hi, i have an XG210Rev on SFOS 18.5.3 MR-3-Build408 that i need to restore to the virtual appliance. My appliance has also 2 RED attached and 14 Vlans. I've downloaded the correct vm from sophos downalod (the same version, SFOS 18.5.3 MR-3-Build408…

I am still on SFOS 18.5.1 MR-1-Build326 and as far as I can tell works well for me. My setup is very simple and have not used any advanced features. Everytime I upgrade firmware I basically pray that I will still have internet after rebooting. My skills…

We have 4 sophos xg firewall in our internal network. 3 weeks ago we decided to migrate them to 18.5. after that we couldn't get update from our SFM specially for IPS signature. for more information we can update these module from internet but this part…

Hi, I have used Sophos Migration Assistant tool to export config from SG-125 and I've got Sophos.tar file. Looks fine. But when trying to inport into new XGS-136 via Backup & Firmware --> Backup resotre it says: Wrong restore password or wrong file…

Hello, could someone please send me the HW Installer ISO for SFOS 17.5 for my SG135? I have 2 AP55 and 3 AP100 here that no longer run after separation on SFOS 19 :( I hope they come back on the same Version i installed it

Dear Support Team, We're using XG 85 now we're planning to purchase XGS 116. if I could backup and restore the config from the XG85 to a XG116 with 100% compatibility or not? Please advise ?? Thanks & Regards, Veera, +968 96791778

Hi Guys, I need to upgrade from XG125 to XGS136. Both devices are running the same firmware version. can restoration of the back up work? Can I also run a back of XGS136 onto XG125 and it works? Thanks for your help.

Hello Guys! We manage about 30 Sophos XG Firewalls which we also have to update for sure. Now with the recent Access Point Firmware Update, which you have to do to keep new APs working, i need to access every firewall and click the install button. Now…

I have spare sg210 that was on v17 firmware (cant remember which one) I was using it as a backup in case any of my upgrades to v18 failed. Now I am moving everything to v19. I wanted to use this machine as the backup on v18.5.3 so I booted it up and…

I have a XG310 that is still running on 17.5. I attempted numerous times to upgrade to v18.5, however it seems like this device was impacted by the NC-61506 bug which would cause all upgrades to fail. I could do a factory reset and upgrade to v18 without…

Hi Team, I am facing issue to upgrade our device.

We have 4 sophos xg firewall in our internal network. 3 weeks ago we decided to migrate them to 18.5 MR3. after that we couldn't get update from our SFM specially for IPS signature. for more information we can update these module from internet but this…

Its been a while since v19 has been released so, When is v19 MR-1 going to be released?

Hello We have a Sophos XG115 in place running on SFOS 16.05.3 MR-3. The Firewall itself is showing us Update HW-17.5.16_MR-16.SF300-830 as latest update release. Unfortunately, we do not have a support subscription fpr In-Product Fimware download…

Purchased 2 new XG 125. During the initial setup, I checked " Download Latest Firmware ". Now for the last 3 hours, one of them has been stuck at Updating firmware. Any work arounds?

Hello guys! I have been receiving a backup of my Sophos XG configuration to an email every night for quite a while now, no problems whatsoever. I wanted to setup a secondary option to send a weekly backup to an ftp server. After applying the settings…

Hello. Is it not possible to somehow indicate a name (dyndns, etc.) on the FTP server for backup? We have an FTP server but if the IP changes we have to change the IP on all client firewalls. Best regards.

In the thread "SFOS 19.0 almost bricked my XG230" a general conclusion is " Looks like there is some compatibility issue of the latest SFOS 19.0 with XG2XX series hardware " Is this the case? TIA, Fred

Hi, did a standard FW upgrade today during lunch....big mistake. The XG booted into failsafe mode and stayed there. The garner service did not manage to start. Did a factory reset, then loaded the configuration. Same thing. After a bit of plundering…

Is the latest firmware for XG85 SFOS 17.5.17 MR-17-Build837? If not, how can I upgrade as the admin console tells me I'm on the latest one.

For those that upgraded, any risks of functionality breaking? One concern I have is whether VPN users certificates will change and need re-enrollment?

Hi All, I have to restore a backup made on a configured firewall (xgs107) to a new one, same hardware and software version. All runs ok, the complete configuration and settings are present. Howether, no traffic is traversing the firewall from any…

Hi Community, is there an simple approach to get currently installed SFOS-Version from all partner-accessible customers? Central API does not offer query of central managed firewalls by now. Jumping through all central-customters usings central partner…

Hi I was trying upgrade the firmware from V18.5 MR3 to V19.0 GA. console showing: Migrating config from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317 ERROR(0x03): Failed to migrated config. Load default. logs at /log/migration.log…

Hi, I have an issue with scheduled backups of my Sophos XG VM. When I try to make a backup I get the following error: It also does not matter if I do a local backup or by mail. The error stays the same. The current Firmaware: SFOS 18.5.3 MR-3…