It keeps reversing back to 17.5 when we upgrade to 19.

Any way to Export (not backup, but export - same output as importexport tab/export full configuration) via Advanced Shell? I saw a thread on Backup, but I need plain text snapshots for #reasons...

Hello everybody, yesterday I updated two Firewalls (XGS 126 and XG 125) from Version 19.0.0 to 19.0.1. After the upgrade both Firewalls has SFOS 19.0.1 firmware installed but lost their configuration. The problem was both firewalls are on remote site…

Hi all, My Sophos XG 310 running on 17.5 need an upgrade to 19.0, is it safe to do so? As I read comments on Sophos community I have seen a lot of issues faced including configuration flush out and device brick by other users. Thanks in advance…

Dear all, a customer of mine has 2 XG210 in HA mode (Active/Passive) that are running with the firmware version 18.5. I have to upgrade the HA to the version 19.0 and I'd like to know if I can upgrade/migrate the firmware without un-mounting the HA…

Hi guys, I would like to know if the option '' Allow automatic installation of hotfixes'' reboot the firewall sometime? When i leave this option unchek, the firewall work perfectly fine, But when is chek, the firewall reboot several time by itself.…

checked on mysophos portal and was listed......haven't found any releases yet..... Loaded on a spare Xg210, seems OK so far...

After we upgraded our sophos xgs / xg firewalls to SFOS 18.5.4 MR-4-Build418, i dont get the offer to install v19 ?! Trying to download it and install it manualy results in the questes if i am sure to do that because the system is booting in factory default…

Hi, I´m about to upgrade my XG105w to XG107w. Do you guys have knowledge of configuration? Is there possibility to use export/import properties? XG105w interface is different mainly in rules section or there is “Firewall” tab and XG107w has “Rules and…

Hi, i have an XG210Rev on SFOS 18.5.3 MR-3-Build408 that i need to restore to the virtual appliance. My appliance has also 2 RED attached and 14 Vlans. I've downloaded the correct vm from sophos downalod (the same version, SFOS 18.5.3 MR-3-Build408…

We have 4 sophos xg firewall in our internal network. 3 weeks ago we decided to migrate them to 18.5. after that we couldn't get update from our SFM specially for IPS signature. for more information we can update these module from internet but this part…

Hi, I have used Sophos Migration Assistant tool to export config from SG-125 and I've got Sophos.tar file. Looks fine. But when trying to inport into new XGS-136 via Backup & Firmware --> Backup resotre it says: Wrong restore password or wrong file…

Hello, could someone please send me the HW Installer ISO for SFOS 17.5 for my SG135? I have 2 AP55 and 3 AP100 here that no longer run after separation on SFOS 19 :( I hope they come back on the same Version i installed it

Dear Support Team, We're using XG 85 now we're planning to purchase XGS 116. if I could backup and restore the config from the XG85 to a XG116 with 100% compatibility or not? Please advise ?? Thanks & Regards, Veera, +968 96791778

Hi Guys, I need to upgrade from XG125 to XGS136. Both devices are running the same firmware version. can restoration of the back up work? Can I also run a back of XGS136 onto XG125 and it works? Thanks for your help.

Hello Guys! We manage about 30 Sophos XG Firewalls which we also have to update for sure. Now with the recent Access Point Firmware Update, which you have to do to keep new APs working, i need to access every firewall and click the install button. Now…

I have spare sg210 that was on v17 firmware (cant remember which one) I was using it as a backup in case any of my upgrades to v18 failed. Now I am moving everything to v19. I wanted to use this machine as the backup on v18.5.3 so I booted it up and…

I have a XG310 that is still running on 17.5. I attempted numerous times to upgrade to v18.5, however it seems like this device was impacted by the NC-61506 bug which would cause all upgrades to fail. I could do a factory reset and upgrade to v18 without…

Hi Team, I am facing issue to upgrade our device.

We have 4 sophos xg firewall in our internal network. 3 weeks ago we decided to migrate them to 18.5 MR3. after that we couldn't get update from our SFM specially for IPS signature. for more information we can update these module from internet but this…

Its been a while since v19 has been released so, When is v19 MR-1 going to be released?

Hello We have a Sophos XG115 in place running on SFOS 16.05.3 MR-3. The Firewall itself is showing us Update HW-17.5.16_MR-16.SF300-830 as latest update release. Unfortunately, we do not have a support subscription fpr In-Product Fimware download…

Purchased 2 new XG 125. During the initial setup, I checked " Download Latest Firmware ". Now for the last 3 hours, one of them has been stuck at Updating firmware. Any work arounds?

Hello guys! I have been receiving a backup of my Sophos XG configuration to an email every night for quite a while now, no problems whatsoever. I wanted to setup a secondary option to send a weekly backup to an ftp server. After applying the settings…

Hello. Is it not possible to somehow indicate a name (dyndns, etc.) on the FTP server for backup? We have an FTP server but if the IP changes we have to change the IP on all client firewalls. Best regards.