Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Web authentication through captive portail fail after few minutes

    Hi all. I'm currently facing a problem on an XGS2100 where AD authentication & SSO through Web auth are enabled and working. Just for a few minutes... Next step on every single client (Windows, Android but not iOS) is lose of connectivity and need…
  • CAA - Server is not thrustworty! MAC

    Whatever "thrustworty" is... my Server isnt Suddenly the CAA stopped working on our CEOs Macbook and he cant work anymore. Reinstalled etc but cant get it running. Got a time limit of "2 hours" then "sophos has to go" :/ Any tips for me?
  • Why this user or computer can access to internet ?!

    Hello All, With sophos xg in the company AD authentication (stas and CAA) I have may be 40 rules FW LAN > WAN, but all these rules are with " match known users ", so users or groups are presents there is no rule witch allow mac@ pc or ip address…
  • STAS issues with Web protection Policy

    Hello, i have an big problem at a customer site. We switched from UTM to Sophos XGS. We have configured STAS. There is a rule for Internet HTTP/HTTPS access. The rule is open for everyone. I have configured a Web protection Policy. On top everybody…
  • Add AD User to SSL VPN

    I have my XG set up with both local VPN users and 1 user (mine) authenticating via AD. I've imported the AD OU named Staff where this 1 user resides. I have a new employee coming on, so I created his domain account in the Staff OU. I then logged into…
  • Web Authentication Problem

    Dear Sir, I am not getting web portal while accessing Internet through web proxy Instead every time it shows certificate error. I have created a web appliance certificate & installed it in PC still every time it asks for certificate & then I have to…
  • How to use AD-Group Membership for SFOS Webadmin Roles

    We're moving from SG / UTM and i'm looking for the ability to create custom Webadmin-roles and assign AD-Groups to these roles. Is there a way to configure this in SFOS? e.g. Membership in AD Group "Access-Sophos-Webadmin" should allow authentication…
  • Unable to add new authentication server

    Pls Help! I'm quite new to Sophos and an trying to use my Active Directory to authenticate users via radius but it refuses to save the server. It passes the connection test on setup but when you come to save it BOOM error. Pls could someone who is…
  • Captive Portal issue

    Hi guys I'm new to Sophos, I've got an XGS3100. clients on a specific VLAN have to Authenticate on user portal, After the authentication everything works fine but broadcast domain. they can't ping each other while they're on the same subnet. anyone…
  • XG 19.5 otp field

    Hi, Is it possible put an otp field in the weblogon pages (admin & users)? Kind regards Bart
  • Captive Portal Authentication

    I recently configured captive portal on my network using my AD as the autheticator server. My users can login on their laptops but if they try to do so on their respective phones, they get this error message " User.... failed to login to Firewall through…
  • ADSSO - Kerberos failed. NTLM works

    Hi :) Customer has received an XGS-FW, previously used a SG. AD SSO was set up at orientation of Sophos-Com contribution. ( docs.sophos.com/.../index.html The following problem: NTLM-Auth works without problems KERBEROS fails: "Cannot initalize…
  • Rpc issue when i pool through wmi using STAS

    Hi, i am facing RPC issue when i pool from stas application using wmi method its showing the rpc server is unavailable.
  • Should clientless users be able to be assigned by MAC and not IP? (Looking towards IPv6)

    Would it be possible and would it be a good idea to add the capability for Clientless Users to be designated via MAC address rather than IP address? That is, in the IPv6 world. where a machine can have many concurrent and past (but not yet invalid) IP…
  • AD Authentication, Nested / Staggered Groups not working

    Can Sophos confirm please that SFOS 19.0.1 is still not able to detect staggered group membership of a Active Directory? Because that is what I noticed yesterday. I tried to use a top level group that contains sub-groups for Firewall rules. If the user…
  • How does AC work?

    Hello everyone, I was curious about the way Authentication Client works. You remember previous version of that? (Cyberoam Generic Authentication Client)? In that version, clients where able to change the IP address of Cyberoam in the setting. So,…
  • Is there a way to backup authentication/users?

    I cant see any option to do so. Thanks.
  • AD SSO - mixed domain and non-domain devices in single zone

    We have a single network & zone which contains both domain-joined and non-domain-joined devices.* For domain-joined devices, we use STAS and all is well. For non-domain-joined devices, we WANT to use captive portal to ask the user to login. However…
  • STAS authentication & CAA

    Hi all, I want to know if caa is more efficient than stas authentication? when to use caa and when to use stas ?what could be the difference between stas and CAA? Does CAA automatically require firewall integration with AD? Can we use stas authentication…
  • domain users on workgroup computers and no captive portal

    Hi all, normally a domain user, when he tries to connect with a workgroup computer he is automatically redirected to the captive portal, and also an ordinary user who is not a domain user. but I notice that this redirect is gone for domain users, and…
  • Azure AD authentication for Sophos Connect

    I see XGS OS19.5 now allows Azure AD to be used for SSO for admin access to the webadmin. Can the XG also be configured in a similar manner so that users can authenticate to Sophos Connect using their Azure AD details, and any possibility of using the…
  • XG processing WMI authentication requests on WAN-Zone / STAS

    Hi Community, we're using an XGS Firewall (V19) and STAS for authentication of our users. On our domain controllers in stas.log we're seeing an huge amount of these entrys every few seconds: SSO_server_handle_wrkstpoll_req: poll req for '43.129…
  • STAS and User logging not working as expected

    Hi all, Hoping someone can point me in the right direction. I have enabled STAS on our Sophos XG. I can see user showing on the STAS Agent on the server. I have also added the server to the XG on the Auth List and connections pass without issue…
  • XG - Prevent RADIUS auth from overwriting existing user with default group

    Hi all, I just set up a virtual XG appliance and pretty much everything is working fine, except for one issue. I needed to use Duo proxy as 2FA solution, which is (temporarily) running on the Domain Controller on the LAN (configured as AD client …
  • Allow access to AD through SOPHOS XG (So users can login with AD login https://www.eplatform.co/gb)

    I was wondering if you could help me setup a a firewall rule so that outside URL (eplatform, used for digital libraries) can communicate with our AD so that users can login with their AD username and password. I have added the external host IP of the…