Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • SATC replacement - Server Endpoint

    We had a customer put a case in yesterday about having the Server Endpoint Software configured to replace the failing SATC software. I advised I knew it was in the pipe but hadn't heard it had been released yet, and then he shared these two links: Set…
  • Apple MAC active directory users not registering on XGS firewall

    A customer has a major number of Apple MAC OS computers. The Devices are Active Directory joined, all have Sophos Endpoint Protection installed, the users log onte the computers with active directory credentials. All the customer's locations have Sophos…
  • Active Directory in Azure - Authentication Support

    I am looking for the possibility to set-up the following: - Sophos XG integration with Azure Active Directory (perhaps LDAP or a software-feature from Sophos) - Sophos XG authentication on the VPN client based on the Azure Active Directory account…
  • New user authentication fail

    For some unknown reason all new users created on the Sophos XG FW receive a failed authentication error when trying to log in. I have 2 users that are able to connect but the rest fail. Can't find the reason why nor as the users have the exact same…
  • Firewall rules by AD group membership does not work.

    Hi everyone, Im an IT ADMIN of an hospital, I've got issue with Firewall Rules that i want to apply to AD group membership. The thing is that Rules Work Randomly for some users and don't work for another. The rules AD group target is "Users…
  • XG 18.0.5 - Unable to delete Authentication -> Servers

    I am trying to delete a demoted DC in the XG Gui under Authentication - Servers but somehow this entry is not removed. I will get a message saying it will take time and I need to check the log viewer for the status. Under Admin in the Log Viewer it…
  • Users being prematurely logged out

    Hi All, We have an XG with AD intergration. We have a web traffic firewall rule that requires authentication, which is working well. As well as web browsing, our users all use Outlook, connecting to O365 mailboxes. Our problem is that if users do…
  • Radius test failed

    I am setting up Sophos XG Wireless for the first time, and having some trouble with Radius. I have a ticket open with Sophos support, but wanted to reach out to the community to get their take on the issue. I followed the instructions by Sophos for setting…