Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

  • Register APX320 in Sophos Central

    Hello, I have 15 APX320 access points that I need to register with Sophos Central. These APs are connected to an xgs126 firewall, which has recognized them without any problem. Can you help me? Thank you
  • Access Points Showing Inactive

    all Access Points Model Number APX120 are showing Inactive.
  • Sophos XG Wireless Access Points Monitoring

    Hello together, i am searching for a good ans solid way to monitor sophos xg access points. We have several customers with sophos xgs and a handfull of access points connected to them. As for now i have not found any way to monitor the access…
  • WiFi stopped working after a week with 19.5 GA and XG125

    Hi, i upgraded XGS 2100 and XG125 to 19.5 GA. I had some minor issues with VPN S2S and IKEv1. Most feature where fine for a week now. Today at the XG125 WiFi stopped working. Clients get a IP Adress and thats it, no Internet access or other access…
  • Sophos XGS in combination with the Netgear M5 (mobile router)

    Playing with the Netgear M5 Mobile router in combination with Sophos XGS for a couple of days. Anyone using a Netgear Mx router in combination with the Sophos XGS? Which settings should I apply in the router. --- John
  • Putting APX320 and regular "LAN" on same network

    I have a Sophos XGS126 and an APX320. Current Setup LAN is on Port 1, with a static assignment of 192.168.168.1 LAN offers DHCP from 192.168.168.100 to 192.168.168.200 APX is on the PoE port, Port 11 with a static assignment of 192.168.166.1…
  • No internet access from android device via Wifi

    Hope someone can direct me to a fix... please!!! Configuration: XGS116 firewall, (3)APX120 Access pointsw, (1) 8port POE sophos switch Firewall is in bridge mode and the AP's are in bridge to Lan. Devices: 5 POS terminals hardwired, 2 laptops wiifi…
  • Creating Firewall Rules for Sophos Central Guest Network

    Hi, I have replaced the UTM with an XGS. I added the existing older access points to Sophos Central. The guest network under Settings Client Addressing is in Nat Mode. Is it only possible to create firewall rules for the guest network, when making…
  • AP55C flashes orange orange green

    Hello, my ap55c flashes two times orange then one time green since I connected it to the eth6 of my sg135 with UTM 9. It doesn't shows up in my wireless protection acces points. What can I do?
  • APX320 remains inactive in Wireless protection

    Today I added a new APX320, it showed up as unconfigured and I configured it, put it to a AP group. Since then it is pingable but remains inactive in XG Wireless. Sounds a bit like this but it did not upgrade firmware. I removed it from the AP…
  • Sophos AP100C Access Points issues

    Hi Team We are using Sophos AP100C Access Points in our office We are facing the below issues - Google Meetings are getting dropped ( you lost your network connection. Trying to Reconnect ) - Getting Pocket loss - Wi-Fi disconnection Sophos…
  • APX320 fails to register - [P52003XXXXXXX2] Corrupt payload. Device may have wrong key.

    Hi, i have a bricked APX320 and Sophos doesn´t response to Support Ticket Requests within a in a timely manner, so i am currently on my own. The XGS Log shows for a few days .. [P52003XXXXXXX2] Corrupt payload. Device may have wrong key. MD5 of…
  • AP FW 11.0.019 Downgrade package - where ?!

    Is there any way to downgrade the AP Firmware 11.0.020 to 11.0.19 in SFOS * I asked sophos, but they where not able to give a solution yet.
  • Mesh network - Internet performance degradation

    Hi all, I am using 2 AP 15 with XG 19.01. The first AP is connected to XG while the second one is connected via mesh to the first AP. As soon I create the mesh network, the internet speed test drops to half speed. My question is: since AP 15 does…
  • SG115rev2 GuestAP question

    Hi, I have a SG115rev2 that has been running for a few years. Currently on SFOS 18.5.1 MR-1-Build326. There are 4 ports on my SG115 with port1 connected to my LAN switch and port2 connected to my WAN broadband modem. All works great. I have a spare…
  • Sophos SG135 w. SFOS v19 AP100 inactive since 17.5

    Hello, I have problems updating to v19. As soon as I install the v19 update, my AP100 (3 pieces) remain inactive (1 ROOT 2 MESH). Only the ROOT emits WiFi despite the inactive message. As soon as I go back down to 17.5, everything is active again and…
  • Initiate AP Firmware Installation with XG API

    Hello Guys! We manage about 30 Sophos XG Firewalls which we also have to update for sure. Now with the recent Access Point Firmware Update, which you have to do to keep new APs working, i need to access every firewall and click the install button. Now…
  • Sophos Central WiFi Domain Wildcard issue in 18.5 MR4 - wifi-cloudstation-eu-central-1.prod.hydra.sophos.com

    After upgrading one XGS and XG from 18.5 MR3 to MR4 we have issues with our Sophos Central managed APX Accesspoints showing as offline in Central after between 30 and 60 minutes after the upgrade of the Firewall. See: https://community.sophos.com/sophos…
  • WIFI Setup on XG Firewall

    I would like to get some advice from you on setting up wifi access from the Sophos firewall as I see there are other spare LAN ports. Problem now: I have various wifi access points on various floors connected to a separate network and switch as I need…
  • register AP55C to Sophos Central behind XGS

    Hi, I know Managing AP55C on XGS has been disabled but the AP is still supported in Central. We replaced a SG with XGS. on SG there were 2 APs AP55C. We removed both APs from SG Firewall, then deleted the unregistered APs there and pulled the AP…
  • AP55C working but AP55 not showing up

    Hi forum, I have two AP55C's at home which work fine. The Sophos XG is also my gateway, i have a windows server 2022 DHCP server, so requests are being relayed to the server. On the DHCP server i use an option 003 with IP to my Sophos XG. So this setup…
  • New AP Firmware 11.0.019 but no release notes

    There is a new AP Firmware 11.0.019 but I can't find release notes. https://community.sophos.com/sophoswireless/b/blog
  • AP55c rebooting, netifd: radio0: "result": "FAILURE"

    XG 18.5 MR2 managed AP55c are in VLAN and broadcast multiple SSID, some with hotspot, one with RADIUS, and multiple with WPA2 PSK. AP Firmware: 11.0.018 We first noticed problems on an AP where the users had mutiple disconnects over the day. this AP…
  • AP55 & AP55c under XGS 3100

    Good morning, we started up our new XGS3100 with FW 18.5.2 MR-2-Build380 this morning. Now we have the problem that all AP55 & AP55C stop on inactive. Officially the AP55&55C are still supported until 2023. Does anyone know the behaviour or have…
  • [SOPHOS AP55C ] Unable to migrate Sophos AP55C from Sophos XG105 to Sophos Central Wireless

    Hello, Since the management of AP WIFI on Sophos Central is free, we migrate the APs of our customers on Sophos Central Wireless. I'm writing to you because we have a problem with the migration of a WIFI AP on a Sophos XG to Sophos Central WIFI…