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Is Kiwi Syslog service manager compatible?

I've configured the firewall to report to a syslog server but nothing comes through. I've tried disabling the firewall on the desktop/server and still nothing is reported from the Sophos firewall. I've also use the servers built in test message to verify it is working.

Server application: Kiwi syslog service manager

port: 514

Enabled all logging options under the syslog column

facility: user/daemon/local0/kernel (tried all)

information level: information/debug/alert

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0 sachingurung over 8 years ago

Hi,

It should work, never tested Kiwi though. Can you take SSH to XG and capture tcpdump on port 514. Do you see packets forwarded from XG to the syslog server ?

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 8 years ago

Hi,

It should work, never tested Kiwi though. Can you take SSH to XG and capture tcpdump on port 514. Do you see packets forwarded from XG to the syslog server ?

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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0 domTon over 8 years ago in reply to sachingurung

TCPDUMP was surprisingly easy to use. I ran it and do see entries for port 514 though I can't tell if they are UDP or TCP. Just to be sure, I set the port in Kiwi to both 514 udp and tcp and still I see nothing in Kiwi syslog. I turned off the computer firewall. I don't think it is an issue with Sophos. I give up.
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0 sachingurung over 8 years ago in reply to domTon

Hi,

If you can check this document here. Try with different facility option available. Also, the Device will produce logs in the selected format. Currently, the device can only produce logs in its own standard format i.e. DeviceStandardFormat.

Thanks

P.S- there's hope :)

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 domTon over 8 years ago in reply to sachingurung

I never got Kiwi syslog to work, but I was able to switch to "Syslog Watcher 4"
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