Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Cant access XG85w anymore, Pingable but no web or console access possible

ZdenkoRendic

Hello

I started the initial Setup on port 1 for the XG85w, the Setup was done, I activated DHCP for Port 1, ive got an DHCP IP ( 192.168.1.10 has the Firewall) and everything was fine. I rebootet the Firewall and after that, I cant access the Firewall anymore. 

1. it fails over  Web:

http:\\192.168.1.10:80
https:\\192.168.1.10:80
http:\\192.168.1.10
https:\\192.168.1.10
http:\\192.168.1.10:4444
https:\\192.168.1.10:4444

I can ping it.

2. it Fails over the console:

when I connect with Putty, speed 38400 or 9600, the Screen is just black I dont see any creditals.

then I press ctrl + c and it says :Authentification fails", and it wants just a passwort from me.

I dont rember seting any console Passwords, Tryed following passwords:

-admin
-1234
-the password I set for web

and all fails, cant log in into the console.

I pressed the "Reset" button for around 10 secounds, rebootet, tryed again several times, but it did not reset really, It still gives me the DHCP I have set up ( 192.168.1.xxx)

Please, how can I access the Device again ? is there any other way Reseting the Device with the reset Button ?

Best Regards

Zdenko



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