Stuck on basic setup

Question

Hi everybody 
 I successfully set up NG on VMWARE 6, and registered the product (home) 
 
 I synchronized it, a few tilmes, but it is stuck in the basic setuo. 
 
 Device is listed on my account. 
 
 Did anyone got this problem ?

nicolebaumeler · Answer

Hey Guys 
 Got to work my XG and would like to share my "solution" with you! 
 It's not really THE solution (guess there is none, no other explanation that there is no help on this issue from Sophos), it's a workaround, but it helped to get into to installation process :) 
 
 AND YES ----->>>> IT WORKS :D YEAH

Osama Soliman · Answer

I was getting above message and was solved by disabling the Adblocker.

Alber Ayman · Answer

I had the same problem something was wrong with chrome I think, it worked fine on Edge.