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Stuck on basic setup

lec668

Hi everybody

I successfully set up NG on VMWARE 6, and registered the product (home)

I synchronized it, a few tilmes, but it is stuck in the basic setuo.

Device is listed on my account.

Did anyone got this problem ?



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  • 0

    Hi lec668,

    i've got the same issue here - do you have any news /solutions regarding this issue?

    My device is also shown in my Sophos Account within the Devices, everything is looking just fine.

    The following things, i've tried so far:

    - Changed the IP-Address via SSH --> same behavior

    - Deleted the Browser Cache --> same behavior

    - Switch Browser from Safari to Firefox 45 --> same behavior

    - Reboot (graceful) the XG via SSH --> same behavior

    - Reboot (hard power reset) the XG --> same behavior

    Does anyone else face the same problem?

    Any advice will be appreciated - thanks!

    Best regards from Germany

    Oliver

Reply
  • 0

    Hi lec668,

    i've got the same issue here - do you have any news /solutions regarding this issue?

    My device is also shown in my Sophos Account within the Devices, everything is looking just fine.

    The following things, i've tried so far:

    - Changed the IP-Address via SSH --> same behavior

    - Deleted the Browser Cache --> same behavior

    - Switch Browser from Safari to Firefox 45 --> same behavior

    - Reboot (graceful) the XG via SSH --> same behavior

    - Reboot (hard power reset) the XG --> same behavior

    Does anyone else face the same problem?

    Any advice will be appreciated - thanks!

    Best regards from Germany

    Oliver

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