clientless sftp

Hi,

please check the ports used in logviewer.

Ian

nothing is shown in the logs to troubleshoot as if it is not reaching the firewall 

How is your test device connected to the firewall and have you refined your logviewer search to the device’s ip address?
ian

I am using av device that is located in the internal network behind the firewall, to make sure first it is internally working. for the logging i did the log viewer and packet capture from the device itself and I cannot find any trace, I took a further step, I captured the logs of the RDP protocol that i have created as another test where this user can RDP to my PC and it is actually connecting but when  I trace the logs to compare what is going on with SFTP and RDP rules I cannot find logs for both

so i have created the same policy again this time different logs, it says connection reset by peer. Although I did not change any of the previous config yet it has changed to this now

How does the device obtain an IP address, maybe there is a fixed address interfering with the device address?

Ian

How does the device obtain an IP address, maybe there is a fixed address interfering with the device address?

Ian