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clientless sftp

i have configured a clientless sftp policy that contains the bookmark and the bookmark contains the private and public key along with server information. I created a user on our portal and allowed it to use this policy. I did on the side another rdp policy to make sure the user is fine and it is working. But when i connect ot the sftp it gives me forbidden, what am doing wrong? same settings am connecting it using Winscp and am fine.



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[edited by: Erick Jan at 12:58 AM (GMT -8) on 2 Dec 2024]
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  • I am using av device that is located in the internal network behind the firewall, to make sure first it is internally working. for the logging i did the log viewer and packet capture from the device itself and I cannot find any trace, I took a further step, I captured the logs of the RDP protocol that i have created as another test where this user can RDP to my PC and it is actually connecting but when  I trace the logs to compare what is going on with SFTP and RDP rules I cannot find logs for both

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