Hello, I have a previous Sophos device that was copyrighted, but now when I reinstall it, I get an error that I cannot access the web because the device serial is not recognized, and the old id.sophos management website cannot be accessed because I switched to it. sophos central. Please help me fix this error
there are a few post about such issues like:
https://support.sophos.com/support/s/article/KBA-000009688?language=en_US
and also please check the system time is correct.