https://community.sophos.com/sophos-xg-firewall/f/discussions/148035/strange-behavior-after-updateWe have an XGS116 firewall and after updating to the SFOS 20.0.2 MR2-Build 378 I can no longer log in to the admin web portal, only login failure. Even trying to access via SSH when you can log in, navigation between the options is extremely slow anden-USTelligent Community 12https://community.sophos.com/thread/548845?ContentTypeID=1Wed, 20 Nov 2024 08:01:30 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:376ae031-a3c4-4c91-aac3-9ec75a3a8281Bharat J<p>Hi&nbsp;<span><a href="/members/foraco-brasil">Foraco Brasil</a></span></p> <p>Please try to RESET the password and try again below is the link for reference :&nbsp;</p> <p>Sophos Firewall: Change or reset the admin password&nbsp;</p> <p><a href="https://support.sophos.com/support/s/article/KBA-000004027?language=en_US">https://support.sophos.com/support/s/article/KBA-000004027?language=en_US</a>&nbsp;</p> <p>Regards</p><div style="clear:both;"></div>https://community.sophos.com/thread/548835?ContentTypeID=1Tue, 19 Nov 2024 15:25:44 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:11e6d8e1-5ffd-4594-9182-5e2ee6d2ffc6Raphael Alganes<p>Hello Foraco,</p> <p>Regret to hear about the experience. Kindly open a support case to have this further investigated, then kindly share with us CaseID once you have it.&nbsp;</p> <p>Thank you for your patience and thank you for choosing Sophos.&nbsp;</p> <p>Regards,</p><div style="clear:both;"></div>