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<?xml-stylesheet type="text/xsl" href="https://community.sophos.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Sophos XGS4300 - WAN Interface not pinging</title><link>https://community.sophos.com/sophos-xg-firewall/f/discussions/148031/sophos-xgs4300---wan-interface-not-pinging</link><description>Dear all, 
 
 I am facing a problem that my WAN Port always showing RED and i could not ping the WAN Gateway. At the same time, the same line with the same Static ip address is working in my laptop / nearby desktop without any problem. 
 
 Kindly let</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Sophos XGS4300 - WAN Interface not pinging</title><link>https://community.sophos.com/thread/548851?ContentTypeID=1</link><pubDate>Wed, 20 Nov 2024 11:36:42 GMT</pubDate><guid isPermaLink="false">4be5eb7d-caa4-4ff5-8e60-8f9463545a35:212622fb-8965-4f79-b63e-b061e3da8508</guid><dc:creator>Stephen BabuJohnson</dc:creator><description>&lt;p&gt;Hi Vivek,&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Thanks for your reply. I have removed the existing Sys-traffic-NAT from console which belongs to the Primary BSNL ISP and modified the NAT rule in the Default SNAT Policy. Everything working fine..&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Sophos XGS4300 - WAN Interface not pinging</title><link>https://community.sophos.com/thread/548805?ContentTypeID=1</link><pubDate>Tue, 19 Nov 2024 08:02:59 GMT</pubDate><guid isPermaLink="false">4be5eb7d-caa4-4ff5-8e60-8f9463545a35:0074f384-eafc-4c1c-b8a6-46cf106378eb</guid><dc:creator>Vivek Jagad</dc:creator><description>&lt;p&gt;Hi &lt;a href="/members/stephen-babujohnson"&gt;Stephen BabuJohnson&lt;/a&gt;&amp;nbsp;,&lt;br /&gt;&lt;br /&gt;Thank you for reaching out to the community, under the console execute the following and check if that helps:&lt;br /&gt;ref - &lt;a href="https://docs.sophos.com/nsg/sophos-firewall/21.0/help/en-us/webhelp/onlinehelp/CommandLineHelp/DeviceConsole/SystemCommands/index.html#diagnostics"&gt;Sytem diagnostics&lt;/a&gt;.&lt;br /&gt;&amp;gt; system diagnostics utilities arp ping interface Port&amp;lt;no&amp;gt; &amp;lt;gateway.ip.address&amp;gt;&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>