https://community.sophos.com/sophos-xg-firewall/f/discussions/148025/failed-to-upgrade-home-applianceHi, I tried to upgrade my home appliance (home license) from 21.0 EAP1 to 21.0 GA with the following error: Can someone help with this issue?en-USTelligent Community 12https://community.sophos.com/thread/548831?ContentTypeID=1Tue, 19 Nov 2024 13:51:04 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:51871959-0dd9-44f0-832d-79cde886fa9fLuCar Toni<p>Essentially the workaround we applied:<br /><span data-teams="true"></span></p> <ul> <li>Removed <strong>Lets_Encrypt_R11</strong> from old FW.</li> <li>Try to migrate with v21 GA.</li> </ul><div style="clear:both;"></div>https://community.sophos.com/thread/548770?ContentTypeID=1Mon, 18 Nov 2024 13:13:40 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:53d1c1ac-1bbe-4c24-98be-f783f7aa965aLuCar Toni<p>Can you send me via PN the Support Access ID?&nbsp;</p><div style="clear:both;"></div>