XGS 2300 Lockup

Hi Kent,

Thank you for reaching out to Sophos Community.

Would you be so kind to share the case ID ?

Hi Erick, case ID is 02024060 haven't really got much to go on yet as it's just happened and it was out of the blue, need to work out what was the cause of it.

Hi Erick, case ID is 02024060 haven't really got much to go on yet as it's just happened and it was out of the blue, need to work out what was the cause of it.

Hi Kent,

Thank you for sharing the case ID. Will further monitor the case.

Hi Kent,

Upon checking your case, the handler has sent some further instructions to verify for any underlying issue within the firewall