Allow external IP range and ports

RE: Allow external IP range and ports

Bharat J — Fri, 15 Nov 2024 10:40:23 GMT

Create a test firewall rule from LAN to WAN and keep on TOP with any service and check voice phone works or not

Regards

RE: Allow external IP range and ports

Vivek Jagad — Fri, 15 Nov 2024 10:21:23 GMT

Then the traffic would be simply from the local area network to cloud, so a LAN to WAN rule should help...

RE: Allow external IP range and ports

Bradley — Fri, 15 Nov 2024 10:14:14 GMT

Hi Bharat,

It is located on the cloud. IP address range of 185:110.190.xxx

Thanks,

Bradley

RE: Allow external IP range and ports

Vivek Jagad — Fri, 15 Nov 2024 10:12:59 GMT

So have you created a zone for your local area network ? if yes then behind which zone it is deployed to ?

RE: Allow external IP range and ports

Bharat J — Fri, 15 Nov 2024 08:52:17 GMT

May I know where is VOIP server hosted exactly ? on prim or on Cloud ?

on cloud -LAN-WAN firewall is enough

Regards

RE: Allow external IP range and ports

Bradley — Fri, 15 Nov 2024 08:42:33 GMT

Hi Vivek,

Just for your information, I have a basic understanding of networks, but I will try my best.

The source is an external server with an IP address of 185.110.180.xxx. This external IP needs to be accepted by Sophos. This then connects to a VOIP phone that we have. I believe this would be on our local area network.

Does this help?

Thanks,

Bradley

RE: Allow external IP range and ports

Vivek Jagad — Thu, 14 Nov 2024 15:52:24 GMT

I am trying to understand the traffic flow here, so it would be great if you can elaborate your network topology, what is the source and where is the source in the network topology, what is the destination and where is the destination in the network topology...

RE: Allow external IP range and ports

Bradley — Thu, 14 Nov 2024 14:57:13 GMT

Hi Vivek,

Thank you for your response.

It is WAN to WAN. Should it be WAN to LAN?

Kind regards,

Bradley

RE: Allow external IP range and ports

Vivek Jagad — Thu, 14 Nov 2024 14:51:02 GMT

Hi Bradley ,

Thank you for reaching out to the community, so the traffic here in the picture is WAN To LAN ?