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captive portal for wireless network, no working.

I have configured the captive portal of a wireless network created on the Sophos firewall to have access to the internet. The SSID of this wireless network is broadcast by a UBIQUITI access point. However, the captive portal does not work on this network. Do you have a solution to suggest to me please?

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Mayur Makvana 3 months ago +1

Hello, Thank you for contacting Sophos Community! Kindly follow below KBA and share your observation: support.sophos.com/.../KB-000035737

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0 Mayur Makvana 3 months ago

Hello,

Thank you for contacting Sophos Community!

Kindly follow below KBA and share your observation:

support.sophos.com/.../KB-000035737

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Michel Joel Eloge Kouame 3 months ago in reply to Mayur Makvana

there are not firewall rule policy that drop the DNS request trafic. can you give me another answer that fix this issues please ?
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0 Mayur Makvana 3 months ago in reply to Michel Joel Eloge Kouame

Hello,

Are you able to browse the captive portal manually on Wireless network?

Also if you share us the traffic flow and IP schema with the firewall rule details in DM can help.

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Mayur Makvana 3 months ago in reply to Michel Joel Eloge Kouame

Hello,

Are you able to browse the captive portal manually on Wireless network?

Also if you share us the traffic flow and IP schema with the firewall rule details in DM can help.

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

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