Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

DNS Resolution Issues with Sophos Connect

Recently, I had a problem with a client and their VPN. I noticed that when connecting to the VPN using Sophos Connect, all the DNS requests I make are resolved by the XG. In other words, when I run an nslookup while connected to the VPN, the XG will be the one to tell me who is.

Is it normal for all DNS requests to be resolved by the XG and not by the DNS server configured on the Windows Ethernet network card?

The problem with routing all DNS requests through the VPN is that it increases latency for certain applications they use.

Is there a way to connect to the VPN and have DNS requests resolved by the DNS server configured on the Windows network card (for example, their router) instead of the XG?


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[edited by: Raphael Alganes at 3:54 PM (GMT -7) on 10 Jun 2024]