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Sophos XG cannot ping particulars Domains or IP Addresses

CK2024

Hello,

we have a problem with a partner, that our system have not access to a domain or ip.

In Sophos XG under diagnostis the same. The firewall cannot ping this domain/ip

We have set exclusions on web. On Applications are the most services down.

Any idea?

Regards



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  • +1

    Hi CK2024

    We have checked DNS was failing which was set on the end system, we have changed the working DNS on the end system and domain/s was getting resolved.

    Further, we have updated DNS on DHCP server on Sophos Firewall to fix the issue.

    Thanks and Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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  • +1

    Hi CK2024

    We have checked DNS was failing which was set on the end system, we have changed the working DNS on the end system and domain/s was getting resolved.

    Further, we have updated DNS on DHCP server on Sophos Firewall to fix the issue.

    Thanks and Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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