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Sophos XG cannot ping particulars Domains or IP Addresses

CK2024

Hello,

we have a problem with a partner, that our system have not access to a domain or ip.

In Sophos XG under diagnostis the same. The firewall cannot ping this domain/ip

We have set exclusions on web. On Applications are the most services down.

Any idea?

Regards



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    Hi CK2024

    Please share the error message you are getting and check same thing with plain firewall rule.

    Check Packet capture along with logs.Check DNS is getting resolved?

    Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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  • 0

    Hi CK2024

    Please share the error message you are getting and check same thing with plain firewall rule.

    Check Packet capture along with logs.Check DNS is getting resolved?

    Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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