Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Multiple Kernel Panic on Sophos XG firewall SFVH (SFOS 19.5.3 MR-3-Build652)

fr3D

Hello,

Since multiple weeks (probably since upgrading from 18.x to 19.x version), my Sophos Home Edition reboot multiple times a day and more and more each days.

XG firewall (SFOS 19.5.3 MR-3-Build652) is running on a Promox PVE 7.4 with, for the VM: 

6G of RAM (min 6G + ballooning option)

4 vCPU on 1 socket (limit 4)

128GB of disk.

The XG firewall is alone on the Proxmox and load seems to be good. The FW reboot even if there is no traffic during the night.

I was able to redirect the console to a file to capture the Kernel Panic (sorry for some outputs, but I prefer to leave it) (see attached serial file for more crashes):

Loading configuration
Performing automated file system integrity checks. It will take some time before your system is available.
Examining Config partition.....
Examining Signature partition.....
Examining Report partition.....

### System Detail ###

Number of cores:                4
Total RAM:                      6144 MB
Total Number of interfaces:     3
Total Disk Size:                128 GB

#####################

Password: [ 2171.454716] double fault: 0000 [#1] SMP PTI
[ 2171.455536] Modules linked in: nf_conntrack_ipslb xt_xfrmpolicy ah4 nfnetmap_queue(O) xt_addrtype nf_nat_ftp nf_conntrack_ftp xt_CT ebtable_filter ebtable_nat ebtables ip6t_MASQUERADE xt_muser xt_conntrack ip_set_bitmap_port xt_LBS ip6table_filter iptable_filter xt_DNAT xt_SNAT nf_nat_masquerade_ipv6 xt_nat_lookup xt_UST xt_ust xt_firewall nat_rules sfos_rules_framework firewall ip_set_hash_sslvpn iptable_mangle ip_set_hash_mac ip_set_hash_bw nf_conntrack_dns nf_nat_sip nf_conntrack_sip nf_nat_irc nf_conntrack_irc nf_nat_tftp nf_conntrack_tftp nf_nat_h323 nf_conntrack_h323 nf_nat_pptp nf_conntrack_pptp sunkbd xtkbd usbhid hid_generic hid ohci_pci ohci_hcd xhci_pci xhci_hcd uhci_hcd ehci_pci ehci_hcd fp2sp_api fp_notifier bonding cifs appdev nf_conntrack_netlink nf_nat_proto_gre nf_conntrack_proto_gre
[ 2171.466484]  set_sessiontbl fw_handle_ngfw_notification sessiontbl ip_gre gre ipcomp xfrm_ipcomp esp4 xfrm4_mode_transport xfrm4_mode_tunnel xfrm4_tunnel xfrm_user af_key xfrm_algo glue_helper aes_x86_64 crypto_simd cryptd cls_u32 act_mirred sch_ingress ifb sch_hfsc sch_leafprio sch_headprio sch_sfq sch_htb nf_log_ipv4 nf_log_common xt_MULTISET xt_MLM xt_SRCNETMAP xt_MARKROUTE xt_CONTINUE xt_LOGDROP xt_ULOG xt_TCPMSS xt_REDIRECT nf_nat_redirect ipt_MASQUERADE nf_nat_masquerade_ipv4 xt_OUT_OUTDEV ip6t_rpfilter ipt_rpfilter xt_dmac ebt_nflog ebt_pkttype xt_serviceset xt_appset xt_hostset xt_pkttype xt_recent xt_state xt_status xt_cet xt_iprange xt_limit xt_hashlimit xt_tcpudp xt_multiport nf_conntrack_relate xt_IPMACFILTER xt_RANGENAT xt_VHDNAT ip_set_bitmap_vhost xt_FWSET xt_set ip_set_bitmap_hotspotuser
[ 2171.477770]  ip_set_hash_hotspotmac ip_set_bitmap_sdwanprofileacct xt_SDWAN ip_set_hash_mlmwsticky ip_set_bitmap_sdwanruleacct ip_set_bitmap_tlsrule ip_set_bitmap_appset ip_set_bitmap_fwrule ip_set_bitmap_ctrxss ip_set_bitmap_user ip_set_bitmap_userpolicy sp2fp_api ip_set_hash_ipuser ip_set_bitmap_service ip_set_bitmap_host ip_set_hash_ipmaciface ip_set_hash_ipmac ip_set_hash_ip ip_set arptable_filter arp_tables via_velocity crc_ccitt via_rhine tehuti sunhme sungem sungem_phy niu cassini stmmac_pci dwmac_generic stmmac_platform stmmac sis900 sis190 sc92031 sfc r8169 r8168 8139too 8139cp r6040 qlge qlcnic qla3xxx netxen_nic yellowfin hamachi forcedeth vxge s2io ns83820 natsemi myri10ge ksz884x ks8851_mll mlx4_en mlx4_core devlink sky2 skge jme ixgbevf ixgbe_nm(O) ixgb igbvf igb_nm(O) i40e_nm(O) e1000e_nm(O)
[ 2171.489122]  e1000_nm(O) e100 hp100 fealnx ethoc be2net dnet sundance dl2k winbond_840 uli526x dmfe de4x5 de2104x enic bna tg3 cnic bnx2x zlib_inflate bnx2 b44 libphy atl2 atl1 atl1e atl1c pcnet32 amd8111e acenic ne2k_pci 8390 typhoon 3c59x tulip cn virtio_net_nm(O) i2c_algo_bit i2c_core hwmon ptp pps_core mdio vmxnet3_nm(O) netmap(O) ip6table_nat nf_nat_ipv6 ip6table_mangle xt_OUTDEV ip6table_raw iptable_nat iptable_raw nf_nat_ipv4 xt_dscp nf_nat ip6_tables ip_tables tun af_packet 8021q nf_conntrack_ipv6 nf_defrag_ipv6 nf_conntrack_ipv4 ip6_tunnel tunnel6 sit ip_tunnel tunnel4 ppdev parport_pc parport nf_conntrack lineartable bitmap_api br_netfilter bridge nf_defrag_ipv4 ipv6 stp llc x_tables nfnetlink button evdev [last unloaded: nfnetmap_queue]
[ 2171.499686] CPU: 2 PID: 3547 Comm: redis-server Tainted: G           O    4.14.277 #2
[ 2171.501046] Hardware name: QEMU Standard PC (i440FX + PIIX, 1996), BIOS rel-1.16.1-0-g3208b098f51a-prebuilt.qemu.org 04/01/2014
[ 2171.502928] task: ffff99ea6d7b4000 task.stack: ffff99ea714f4000
[ 2171.503962] RIP: 0010:invalid_op+0x0/0x40
[ 2171.504696] RSP: 0000:fffffe0000064018 EFLAGS: 00010046
[ 2171.505599] RAX: 0000000000000000 RBX: 00007f2e5c615e30 RCX: 0000000000000828
[ 2171.506798] RDX: 00007f2e5c626ea0 RSI: 0000000000000001 RDI: 00007f2e5c627608
[ 2171.507980] RBP: 00007ffc064a7360 R08: 00007ffc064a7490 R09: 00007ffc064a7488
[ 2171.509159] R10: 0000000000546ab9 R11: 0000000000000000 R12: 0000000000000000
[ 2171.510340] R13: 00007f2e5c6009c0 R14: 00007f2e5c626ea0 R15: 00007ffc064a7280
[ 2171.511523] FS:  00007f2e5db0efc0(0000) GS:ffff99ea7fd00000(0000) knlGS:0000000000000000
[ 2171.512907] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 2171.513885] CR2: fffffe0000063ff8 CR3: 00000001917c4000 CR4: 00000000000006e0
[ 2171.515072] Call Trace:
[ 2171.515578]  <ENTRY_TRAMPOLINE>
[ 2171.516176] RIP: 0010:invalid_op+0x0/0x40
[ 2171.516911] RSP: 0000:fffffe0000064048 EFLAGS: 00010046
[ 2171.516914] RIP: 0010:invalid_op+0x0/0x40
[ 2171.518529] RSP: 0000:fffffe0000064078 EFLAGS: 00010046
[ 2171.518532] RIP: 0010:invalid_op+0x0/0x40
[ 2171.520169] RSP: 0000:fffffe00000640a8 EFLAGS: 00010046
[ 2171.520171] RIP: 0010:invalid_op+0x0/0x40
[ 2171.521790] RSP: 0000:fffffe00000640d8 EFLAGS: 00010046
[ 2171.521792] RIP: 0010:invalid_op+0x0/0x40
[ 2171.523418] RSP: 0000:fffffe0000064108 EFLAGS: 00010046
[ 2171.523420] RIP: 0010:invalid_op+0x0/0x40
[ 2171.525044] RSP: 0000:fffffe0000064138 EFLAGS: 00010046
[ 2171.525047] RIP: 0010:invalid_op+0x0/0x40
[ 2171.526671] RSP: 0000:fffffe0000064168 EFLAGS: 00010046
[ 2171.526673] RIP: 0010:invalid_op+0x0/0x40
[ 2171.528297] RSP: 0000:fffffe0000064198 EFLAGS: 00010046
[ 2171.528299] RIP: 0010:invalid_op+0x0/0x40
[ 2171.529918] RSP: 0000:fffffe00000641c8 EFLAGS: 00010046
[ 2171.529920] RIP: 0010:invalid_op+0x0/0x40
[ 2171.531550] RSP: 0000:fffffe00000641f8 EFLAGS: 00010046
[ 2171.531552] RIP: 0010:invalid_op+0x0/0x40
[ 2171.533170] RSP: 0000:fffffe0000064228 EFLAGS: 00010046
[ 2171.533172] RIP: 0010:invalid_op+0x0/0x40
[ 2171.534820] RSP: 0000:fffffe0000064258 EFLAGS: 00010046
[ 2171.534822] RIP: 0010:invalid_op+0x0/0x40
[ 2171.536445] RSP: 0000:fffffe0000064288 EFLAGS: 00010046
[ 2171.536447] RIP: 0010:invalid_op+0x0/0x40
[ 2171.538074] RSP: 0000:fffffe00000642b8 EFLAGS: 00010046
[ 2171.538076] RIP: 0010:invalid_op+0x0/0x40
[ 2171.539701] RSP: 0000:fffffe00000642e8 EFLAGS: 00010046
[ 2171.539703] RIP: 0010:invalid_op+0x0/0x40
[ 2171.541330] RSP: 0000:fffffe0000064318 EFLAGS: 00010046
[ 2171.541332] RIP: 0010:invalid_op+0x0/0x40
[ 2171.542959] RSP: 0000:fffffe0000064348 EFLAGS: 00010046
[ 2171.542961] RIP: 0010:invalid_op+0x0/0x40
[ 2171.544597] RSP: 0000:fffffe0000064378 EFLAGS: 00010046
[ 2171.544599] RIP: 0010:invalid_op+0x0/0x40
[ 2171.546222] RSP: 0000:fffffe00000643a8 EFLAGS: 00010046
[ 2171.546224] RIP: 0010:invalid_op+0x0/0x40
[ 2171.547851] RSP: 0000:fffffe00000643d8 EFLAGS: 00010046
[ 2171.547853] RIP: 0010:invalid_op+0x0/0x40
[ 2171.549477] RSP: 0000:fffffe0000064408 EFLAGS: 00010046
[ 2171.549480] RIP: 0010:invalid_op+0x0/0x40
[ 2171.551110] RSP: 0000:fffffe0000064438 EFLAGS: 00010046
[ 2171.551113] RIP: 0010:invalid_op+0x0/0x40
[ 2171.552733] RSP: 0000:fffffe0000064468 EFLAGS: 00010046
[ 2171.552735] RIP: 0010:invalid_op+0x0/0x40
[ 2171.554401] RSP: 0000:fffffe0000064498 EFLAGS: 00010046
[ 2171.554405] RIP: 0010:invalid_op+0x0/0x40
[ 2171.556057] RSP: 0000:fffffe00000644c8 EFLAGS: 00010046
[ 2171.556060] RIP: 0010:invalid_op+0x0/0x40
[ 2171.557680] RSP: 0000:fffffe00000644f8 EFLAGS: 00010046
[ 2171.557682] RIP: 0010:invalid_op+0x0/0x40
[ 2171.559318] RSP: 0000:fffffe0000064528 EFLAGS: 00010046
[ 2171.559320] RIP: 0010:invalid_op+0x0/0x40
[ 2171.560943] RSP: 0000:fffffe0000064558 EFLAGS: 00010046
[ 2171.560945] RIP: 0010:invalid_op+0x0/0x40
[ 2171.562569] RSP: 0000:fffffe0000064588 EFLAGS: 00010046
[ 2171.562571] RIP: 0010:invalid_op+0x0/0x40
[ 2171.564191] RSP: 0000:fffffe00000645b8 EFLAGS: 00010046
[ 2171.564193] RIP: 0010:invalid_op+0x0/0x40
[ 2171.565830] RSP: 0000:fffffe00000645e8 EFLAGS: 00010046
[ 2171.565832] RIP: 0010:invalid_op+0x0/0x40
[ 2171.567453] RSP: 0000:fffffe0000064618 EFLAGS: 00010046
[ 2171.567468] RIP: 0010:invalid_op+0x0/0x40
[ 2171.569096] RSP: 0000:fffffe0000064648 EFLAGS: 00010046
[ 2171.569098] RIP: 0010:invalid_op+0x0/0x40
[ 2171.570731] RSP: 0000:fffffe0000064678 EFLAGS: 00010046
[ 2171.570733] RIP: 0010:invalid_op+0x0/0x40
[ 2171.572361] RSP: 0000:fffffe00000646a8 EFLAGS: 00010046
[ 2171.572364] RIP: 0010:invalid_op+0x0/0x40
[ 2171.573985] RSP: 0000:fffffe00000646d8 EFLAGS: 00010046
[ 2171.573987] RIP: 0010:invalid_op+0x0/0x40
[ 2171.575627] RSP: 0000:fffffe0000064708 EFLAGS: 00010046
[ 2171.575630] RIP: 0010:invalid_op+0x0/0x40
[ 2171.577253] RSP: 0000:fffffe0000064738 EFLAGS: 00010046
[ 2171.577255] RIP: 0010:invalid_op+0x0/0x40
[ 2171.578874] RSP: 0000:fffffe0000064768 EFLAGS: 00010046
[ 2171.578876] RIP: 0010:invalid_op+0x0/0x40
[ 2171.580512] RSP: 0000:fffffe0000064798 EFLAGS: 00010046
[ 2171.580515] RIP: 0010:invalid_op+0x0/0x40
[ 2171.582131] RSP: 0000:fffffe00000647c8 EFLAGS: 00010046
[ 2171.582133] RIP: 0010:invalid_op+0x0/0x40
[ 2171.583762] RSP: 0000:fffffe00000647f8 EFLAGS: 00010046
[ 2171.583765] RIP: 0010:invalid_op+0x0/0x40
[ 2171.585385] RSP: 0000:fffffe0000064828 EFLAGS: 00010046
[ 2171.585387] RIP: 0010:invalid_op+0x0/0x40
[ 2171.587024] RSP: 0000:fffffe0000064858 EFLAGS: 00010046
[ 2171.587026] RIP: 0010:invalid_op+0x0/0x40
[ 2171.588648] RSP: 0000:fffffe0000064888 EFLAGS: 00010046
[ 2171.588650] RIP: 0010:invalid_op+0x0/0x40
[ 2171.590282] RSP: 0000:fffffe00000648b8 EFLAGS: 00010046
[ 2171.590284] RIP: 0010:invalid_op+0x0/0x40
[ 2171.591908] RSP: 0000:fffffe00000648e8 EFLAGS: 00010046
[ 2171.591911] RIP: 0010:invalid_op+0x0/0x40
[ 2171.593534] RSP: 0000:fffffe0000064918 EFLAGS: 00010046
[ 2171.593536] RIP: 0010:invalid_op+0x0/0x40
[ 2171.595172] RSP: 0000:fffffe0000064948 EFLAGS: 00010046
[ 2171.595174] RIP: 0010:invalid_op+0x0/0x40
[ 2171.596814] RSP: 0000:fffffe0000064978 EFLAGS: 00010046
[ 2171.596816] RIP: 0010:invalid_op+0x0/0x40
[ 2171.598446] RSP: 0000:fffffe00000649a8 EFLAGS: 00010046
[ 2171.598448] RIP: 0010:invalid_op+0x0/0x40
[ 2171.600077] RSP: 0000:fffffe00000649d8 EFLAGS: 00010046
[ 2171.600080] RIP: 0010:invalid_op+0x0/0x40
[ 2171.601710] RSP: 0000:fffffe0000064a08 EFLAGS: 00010046
[ 2171.601712] RIP: 0010:invalid_op+0x0/0x40
[ 2171.603337] RSP: 0000:fffffe0000064a38 EFLAGS: 00010046
[ 2171.603340] RIP: 0010:invalid_op+0x0/0x40
[ 2171.604969] RSP: 0000:fffffe0000064a68 EFLAGS: 00010046
[ 2171.604971] RIP: 0010:invalid_op+0x0/0x40
[ 2171.606592] RSP: 0000:fffffe0000064a98 EFLAGS: 00010046
[ 2171.606594] RIP: 0010:invalid_op+0x0/0x40
[ 2171.608239] RSP: 0000:fffffe0000064ac8 EFLAGS: 00010046
[ 2171.608241] RIP: 0010:invalid_op+0x0/0x40
[ 2171.609856] RSP: 0000:fffffe0000064af8 EFLAGS: 00010046
[ 2171.609858] RIP: 0010:invalid_op+0x0/0x40
[ 2171.611489] RSP: 0000:fffffe0000064b28 EFLAGS: 00010046
[ 2171.611491] RIP: 0010:invalid_op+0x0/0x40
[ 2171.613111] RSP: 0000:fffffe0000064b58 EFLAGS: 00010046
[ 2171.613113] RIP: 0010:invalid_op+0x0/0x40
[ 2171.614752] RSP: 0000:fffffe0000064b88 EFLAGS: 00010046
[ 2171.614754] RIP: 0010:invalid_op+0x0/0x40
[ 2171.616379] RSP: 0000:fffffe0000064bb8 EFLAGS: 00010046
[ 2171.616381] RIP: 0010:invalid_op+0x0/0x40
[ 2171.621403] RSP: 0000:fffffe0000064be8 EFLAGS: 00010046
[ 2171.621406] RIP: 0010:invalid_op+0x0/0x40
[ 2171.623027] RSP: 0000:fffffe0000064c18 EFLAGS: 00010046
[ 2171.623029] RIP: 0010:invalid_op+0x0/0x40
[ 2171.624657] RSP: 0000:fffffe0000064c48 EFLAGS: 00010046
[ 2171.624659] RIP: 0010:invalid_op+0x0/0x40
[ 2171.626276] RSP: 0000:fffffe0000064c78 EFLAGS: 00010046
[ 2171.626278] RIP: 0010:invalid_op+0x0/0x40
[ 2171.627907] RSP: 0000:fffffe0000064ca8 EFLAGS: 00010046
[ 2171.627910] RIP: 0010:invalid_op+0x0/0x40
[ 2171.629537] RSP: 0000:fffffe0000064cd8 EFLAGS: 00010046
[ 2171.629540] RIP: 0010:invalid_op+0x0/0x40
[ 2171.631165] RSP: 0000:fffffe0000064d08 EFLAGS: 00010046
[ 2171.631168] RIP: 0010:invalid_op+0x0/0x40
[ 2171.632792] RSP: 0000:fffffe0000064d38 EFLAGS: 00010046
[ 2171.632806] RIP: 0010:invalid_op+0x0/0x40
[ 2171.634433] RSP: 0000:fffffe0000064d68 EFLAGS: 00010046
[ 2171.634436] RIP: 0010:invalid_op+0x0/0x40
[ 2171.636070] RSP: 0000:fffffe0000064d98 EFLAGS: 00010046
[ 2171.636072] RIP: 0010:invalid_op+0x0/0x40
[ 2171.637683] RSP: 0000:fffffe0000064dc8 EFLAGS: 00010046
[ 2171.637685] RIP: 0010:invalid_op+0x0/0x40
[ 2171.639317] RSP: 0000:fffffe0000064df8 EFLAGS: 00010046
[ 2171.639319] RIP: 0010:invalid_op+0x0/0x40
[ 2171.640936] RSP: 0000:fffffe0000064e28 EFLAGS: 00010046
[ 2171.640938] RIP: 0010:invalid_op+0x0/0x40
[ 2171.642563] RSP: 0000:fffffe0000064e58 EFLAGS: 00010046
[ 2171.642566] RIP: 0010:invalid_op+0x0/0x40
[ 2171.644186] RSP: 0000:fffffe0000064e88 EFLAGS: 00010046
[ 2171.644188] RIP: 0010:invalid_op+0x0/0x40
[ 2171.645813] RSP: 0000:fffffe0000064eb8 EFLAGS: 00010046
[ 2171.645815] RIP: 0010:invalid_op+0x0/0x40
[ 2171.647439] RSP: 0000:fffffe0000064ee8 EFLAGS: 00010046
[ 2171.647442] RIP: 0010:invalid_op+0x0/0x40
[ 2171.649089] RSP: 0000:fffffe0000064f18 EFLAGS: 00010046
[ 2171.649092] RIP: 0010:invalid_op+0x0/0x40
[ 2171.650721] RSP: 0000:fffffe0000064f48 EFLAGS: 00010046
[ 2171.650723] RIP: 0010:invalid_op+0x0/0x40
[ 2171.652346] RSP: 0000:fffffe0000064f78 EFLAGS: 00010046
[ 2171.652348] RIP: 0010:invalid_op+0x0/0x40
[ 2171.653964] RSP: 0000:fffffe0000064fa8 EFLAGS: 00010046
[ 2171.653967] RIP: 0010:apic_timer_interrupt+0x0/0x90
[ 2171.655767] RSP: 0000:fffffe0000064fd8 EFLAGS: 00010046
[ 2171.655779] RIP: 0033:0x53a6ff
[ 2171.657274] RSP: 002b:00007ffc064a7260 EFLAGS: 00010246
[ 2171.657275]  </ENTRY_TRAMPOLINE>
[ 2171.658794] Code: 22 62 ff e9 e3 09 00 00 e8 de 08 00 00 48 89 e7 31 f6 e8 44 22 62 ff e9 cf 09 00 00 0f 1f 44 00 00 66 2e 0f 1f 84 00 00 00 00 00 <6a> ff f6 44 24 10 03 75 14 e8 b2 08 00 00 48 89 e7 31 f6 e8 d8
[ 2171.661836] RIP: invalid_op+0x0/0x40 RSP: fffffe0000064018
[ 2171.662828] ---[ end trace 367fdec2a88f8249 ]---
[ 2171.663657] Kernel panic - not syncing: Fatal exception
[ 2171.664633] Kernel Offset: 0x2f000000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
[ 2171.666411] Rebooting in 3 seconds..
[H[J[1;1H[?25l[m[H[J[1;1H[2;30HGNU GRUB  version 2.02


[m[4;2H+----------------------------------------------------------------------------+[5;2H|[5;79H|[6;2H|[6;79H|[7;2H|[7;79H|[8;2H|[8;79H|[9;2H|[9;79H|[10;2H|[10;79H|[11;2H|[11;79H|[12;2H|[12;79H|[13;2H|[13;79H|[14;2H|[14;79H|[15;2H|[15;79H|[16;2H|[16;79H|[17;2H+----------------------------------------------------------------------------+[m[18;2H[19;2H[m     Use the ^ and v keys to select which entry is highlighted.          

      Press enter to boot the selected OS, `e' to edit the commands       

      before booting or `c' for a command-line.                           [5;80H [m[5;3H SFLoader                                                                   [m[5;78H[m[7m[6;3H*19_5_3_652                                                                 [m[6;78H[m[m[7;3H 19_0_1_365                                                                 [m[7;78H[m[m[8;3H                                                                            [m[8;78H[m[m[9;3H                                                                            [m[9;78H[m[m[10;3H                                                                            [m[10;78H[m[m[11;3H                                                                            [m[11;78H[m[m[12;3H                                                                            [m[12;78H[m[m[13;3H                                                                            [m[13;78H[m[m[14;3H                                                                            [m[14;78H[m[m[15;3H                                                                            [m[15;78H[m[m[16;3H                                                                            [m[16;78H[m[16;80H [6;78H[22;1H   The highlighted entry will be executed automatically in 5s.                 [6;78H[22;1H   The highlighted entry will be executed automatically in 4s.                 [6;78H[22;1H   The highlighted entry will be executed automatically in 3s.                 [6;78H[22;1H   The highlighted entry will be executed automatically in 2s.                 [6;78H[22;1H   The highlighted entry will be executed automatically in 1s.                 [6;78H[22;1H   The highlighted entry will be executed automatically in 0s.                 [6;78H[?25h[H[J[1;1H[H[J[1;1H  Booting `19_5_3_652'


Loading configuration
Performing automated file system integrity checks. It will take some time before your system is available.
Examining Config partition.....
Examining Signature partition.....
Examining Report partition.....

### System Detail ###

Number of cores:                4
Total RAM:                      6144 MB
Total Number of interfaces:     3
Total Disk Size:                128 GB

#####################

Password: 

I've searched all the community but each time there is no really answer (or no answer at all).

I'm able to upload a CTR if needed or other informations but for now, I prefer answer to specific questions.

You will find also in attachement an extract of the exported logs of System/Device with "Appliance started successfully".

Upgrade to 19.0 the 16th of January 2023

Upgrade to 19.5 the 4th of November 2023.

serial.101.log

Fullscreen Log_Viewer_2023.11.27-2250_system_device.log Download 
Time,Log comp,Status,Username,Message,Message ID,
2023-11-27 22:23:42,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 21:02:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 20:53:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 20:01:19,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 19:24:54,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 16:25:17,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 15:56:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 15:49:00,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 15:31:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 15:06:26,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 14:13:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 13:01:24,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 12:36:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 12:22:54,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 11:37:43,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 11:01:33,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 10:52:01,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 09:51:07,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 09:42:01,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 09:32:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 08:07:45,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 07:41:41,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 06:51:28,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 06:19:28,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 01:35:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 00:54:00,Appliance ,,,Appliance started successfully.,17816,
2023-11-27 00:45:58,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 23:20:45,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 22:36:19,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 22:20:25,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 22:14:06,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 21:43:10,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 21:35:44,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 21:23:59,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 15:03:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 12:17:17,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 10:37:02,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 09:46:11,Appliance ,,,Appliance started successfully.,17816,
2023-11-26 06:07:33,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 23:58:15,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 23:45:57,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 23:32:45,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 21:47:54,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 20:40:26,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 19:31:47,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 18:57:59,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 15:50:24,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 15:27:59,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 09:23:05,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 08:43:30,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 07:37:32,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 06:47:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 06:25:40,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 05:52:00,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 03:04:08,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 00:55:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-25 00:33:48,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 23:52:31,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 23:27:07,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 23:01:47,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 18:53:01,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 17:19:42,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 16:53:32,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 16:43:27,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 16:36:02,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 15:47:43,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 13:10:40,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 08:23:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 08:05:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 05:48:27,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 04:08:44,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 03:53:49,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 03:22:33,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 03:08:08,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 02:46:42,Appliance ,,,Appliance started successfully.,17816,
2023-11-24 00:04:52,Appliance ,,,Appliance started successfully.,17816,
2023-11-23 20:42:43,Appliance ,,,Appliance started successfully.,17816,
2023-11-23 14:30:05,Appliance ,,,Appliance started successfully.,17816,
2023-11-23 09:54:49,Appliance ,,,Appliance started successfully.,17816,
2023-11-23 06:50:01,Appliance ,,,Appliance started successfully.,17816,
2023-11-23 06:07:04,Appliance ,,,Appliance started successfully.,17816,
2023-11-23 05:33:02,Appliance ,,,Appliance started successfully.,17816,
2023-11-23 02:50:50,Appliance ,,,Appliance started successfully.,17816,
2023-11-23 01:41:18,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 23:34:56,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 23:27:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 18:40:49,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 18:26:45,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 18:15:20,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 16:36:03,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 16:16:41,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 14:59:00,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 13:57:58,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 12:48:24,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 11:56:26,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 11:47:31,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 09:32:03,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 07:21:06,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 07:03:50,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 06:50:21,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 05:58:10,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 05:14:23,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 05:02:41,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 04:45:01,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 04:07:59,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 02:53:59,Appliance ,,,Appliance started successfully.,17816,
2023-11-22 02:24:47,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 23:56:15,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 23:07:49,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 22:44:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 22:36:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 21:27:06,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 18:32:30,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 17:02:14,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 11:02:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 10:49:05,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 09:49:52,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 07:33:15,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 06:58:42,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 03:55:54,Appliance ,,,Appliance started successfully.,17816,
2023-11-21 02:47:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 23:10:19,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 22:57:31,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 21:34:06,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 19:43:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 19:35:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 18:02:06,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 17:44:06,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 09:56:14,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 08:36:36,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 08:21:19,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 07:48:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 07:22:00,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 06:55:55,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 06:44:21,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 05:13:07,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 03:08:55,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 02:27:37,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 02:07:25,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 01:35:58,Appliance ,,,Appliance started successfully.,17816,
2023-11-20 01:21:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 23:15:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 19:59:04,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 17:42:17,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 17:13:01,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 15:08:03,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 13:11:20,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 11:18:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 10:13:52,Appliance ,,,Appliance started successfully.,17816,
2023-11-19 00:21:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 21:35:51,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 21:15:48,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 20:44:38,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 20:28:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 19:46:14,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 19:21:28,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 18:48:49,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 16:31:03,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 14:49:56,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 14:34:16,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 14:26:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 13:46:27,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 13:17:08,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 11:45:58,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 11:06:17,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 10:04:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 09:20:30,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 07:29:41,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 05:27:21,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 05:17:51,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 04:29:09,Appliance ,,,Appliance started successfully.,17816,
2023-11-18 04:03:21,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 10:45:00,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 08:24:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 06:59:09,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 06:51:13,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 06:44:56,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 06:29:24,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 05:50:30,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 04:55:18,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 03:47:05,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 02:27:31,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 01:42:18,Appliance ,,,Appliance started successfully.,17816,
2023-11-17 00:00:40,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 23:02:40,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 22:49:09,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 21:31:00,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 19:36:21,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 19:23:10,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 12:54:20,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 12:19:04,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 10:31:54,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 10:06:38,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 09:40:04,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 08:12:21,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 07:38:33,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 06:48:28,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 05:50:43,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 05:39:58,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 05:30:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 05:20:59,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 05:09:21,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 03:39:45,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 01:49:13,Appliance ,,,Appliance started successfully.,17816,
2023-11-16 01:34:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 20:24:32,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 19:46:36,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 19:00:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 17:51:53,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 16:50:27,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 13:58:15,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 13:06:28,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 06:36:27,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 04:22:55,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 02:04:01,Appliance ,,,Appliance started successfully.,17816,
2023-11-15 01:13:45,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 19:38:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 19:24:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 15:51:57,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 12:49:51,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 10:03:48,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 07:02:09,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 05:44:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 02:19:19,Appliance ,,,Appliance started successfully.,17816,
2023-11-14 01:40:36,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 22:05:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 21:03:13,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 19:40:45,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 18:58:11,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 17:44:39,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 13:47:39,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 10:45:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 09:51:54,Appliance ,,,Appliance started successfully.,17816,
2023-11-13 08:11:30,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 18:09:05,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 10:16:19,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 09:29:44,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 08:58:55,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 07:16:10,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 06:57:46,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 04:33:37,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 01:41:39,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 01:25:38,Appliance ,,,Appliance started successfully.,17816,
2023-11-12 00:12:11,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 22:54:54,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 22:27:17,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 21:23:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 21:14:13,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 20:37:05,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 20:13:37,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 18:43:59,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 17:00:32,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 16:12:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 15:30:20,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 15:05:53,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 08:40:30,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 07:02:56,Appliance ,,,Appliance started successfully.,17816,
2023-11-11 03:17:49,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 22:23:18,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 19:16:20,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 18:08:23,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 17:52:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 16:15:52,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 15:30:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 15:18:36,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 15:08:04,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 12:18:38,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 11:32:08,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 10:35:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 09:54:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 09:42:30,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 07:01:17,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 05:02:56,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 04:04:15,Appliance ,,,Appliance started successfully.,17816,
2023-11-10 01:36:15,Appliance ,,,Appliance started successfully.,17816,
2023-11-09 22:10:37,Appliance ,,,Appliance started successfully.,17816,
2023-11-09 20:28:38,Appliance ,,,Appliance started successfully.,17816,
2023-11-09 19:54:34,Appliance ,,,Appliance started successfully.,17816,
2023-11-09 18:27:47,Appliance ,,,Appliance started successfully.,17816,
2023-11-09 15:20:16,Appliance ,,,Appliance started successfully.,17816,
2023-11-09 11:44:40,Appliance ,,,Appliance started successfully.,17816,
2023-11-09 02:35:55,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 23:37:52,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 22:07:58,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 18:56:56,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 18:06:01,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 16:43:13,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 15:21:35,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 15:10:52,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 08:08:32,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 07:59:31,Appliance ,,,Appliance started successfully.,17816,
2023-11-08 05:53:17,Appliance ,,,Appliance started successfully.,17816,
2023-11-07 22:07:47,Appliance ,,,Appliance started successfully.,17816,
2023-11-07 13:54:17,Appliance ,,,Appliance started successfully.,17816,
2023-11-06 22:19:41,Appliance ,,,Appliance started successfully.,17816,
2023-11-06 04:39:12,Appliance ,,,Appliance started successfully.,17816,
2023-11-04 11:25:52,Appliance ,,,Appliance started successfully.,17816,
2023-11-04 09:45:44,Appliance ,,,Appliance started successfully.,17816,
2023-11-04 09:38:22,Appliance ,,,Appliance started successfully.,17816,
2023-11-04 09:26:30,Appliance ,,,Scheduled backup to "Local"   is successful.,17923,
2023-10-28 12:52:17,Appliance ,,,Appliance started successfully.,17816,
2023-10-28 09:36:56,Appliance ,,,Appliance started successfully.,17816,
2023-10-27 02:51:49,Appliance ,,,Appliance started successfully.,17816,
2023-10-24 16:24:33,Appliance ,,,Appliance started successfully.,17816,
2023-10-08 19:16:44,Appliance ,,,Appliance started successfully.,17816,
2023-10-04 03:10:16,Appliance ,,,Appliance started successfully.,17816,
2023-10-02 11:39:15,Appliance ,,,Appliance started successfully.,17816,
2023-09-20 23:00:23,Appliance ,,,Appliance started successfully.,17816,
2023-09-17 10:17:43,Appliance ,,,Appliance started successfully.,17816,
2023-09-15 13:06:17,Appliance ,,,Appliance started successfully.,17816,
2023-09-14 22:37:07,Appliance ,,,Appliance started successfully.,17816,
2023-09-14 06:42:08,Appliance ,,,Appliance started successfully.,17816,
2023-08-31 12:09:33,Appliance ,,,Appliance started successfully.,17816,
2023-08-30 06:05:36,Appliance ,,,Appliance started successfully.,17816,
2023-08-28 13:43:17,Appliance ,,,Appliance started successfully.,17816,
2023-08-25 20:03:19,Appliance ,,,Appliance started successfully.,17816,
2023-08-22 12:12:06,Appliance ,,,Appliance started successfully.,17816,
2023-08-16 18:04:19,Appliance ,,,Appliance started successfully.,17816,
2023-08-05 03:25:26,Appliance ,,,Appliance started successfully.,17816,
2023-07-31 15:31:31,Appliance ,,,Appliance started successfully.,17816,
2023-07-22 08:03:29,Appliance ,,,Appliance started successfully.,17816,
2023-07-21 12:11:19,Appliance ,,,Appliance started successfully.,17816,
2023-07-08 09:08:07,Appliance ,,,Appliance started successfully.,17816,
2023-06-27 08:36:05,Appliance ,,,Appliance started successfully.,17816,
2023-06-18 09:25:25,Appliance ,,,Appliance started successfully.,17816,
2023-06-15 07:29:56,Appliance ,,,Appliance started successfully.,17816,
2023-06-12 23:49:57,Appliance ,,,Appliance started successfully.,17816,
2023-05-20 09:27:42,Appliance ,,,Appliance started successfully.,17816,
2023-05-11 18:02:39,Appliance ,,,Appliance started successfully.,17816,
2023-05-09 17:56:22,Appliance ,,,Appliance started successfully.,17816,
2023-05-09 14:04:10,Appliance ,,,Appliance started successfully.,17816,
2023-05-08 17:39:32,Appliance ,,,Appliance started successfully.,17816,
2023-05-07 06:49:07,Appliance ,,,Appliance started successfully.,17816,
2023-05-07 06:02:12,Appliance ,,,Appliance started successfully.,17816,
2023-05-06 12:40:52,Appliance ,,,Appliance started successfully.,17816,
2023-05-06 08:10:19,Appliance ,,,Appliance started successfully.,17816,
2023-04-29 13:50:25,Appliance ,,,Appliance started successfully.,17816,

Thank you very much for your help.

Regards

fr3D



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Parents
  • +1

    I think I've found the root cause of the problem :  crashes seems to be caused by the non well support of the CPU.

    I searched for the root-cause of the crash based on the message "double fault: 0000 [#1] SMP PTI" on Proxmox and found something on their forum:
    https://forum.proxmox.com/threads/vm-freezes-irregularly.111494/post-610671
    This is something I already suspected and I tried the solution. And it works !

    So, to clarify, I will try to resume here the origin and the solution.

    Symptoms:

    Sophos Firewall XG Home Edition in version 18.5, 19.0, 19.5, 20.0 randomly crash several times a day.
    Console logs indicates "double fault: 0000 [#1] SMP PTI" with a traceback.

    Setup: multiple config tested

    Device: Mini PC with Intel Celeron N5100 + 8GB of RAM + SSD + M2 for storage.
    SFXG installed as a VM in Proxmox version 7.4-17.
    Images used: SFOS Intel ISO and KVM (qcows2 disks)
    Resources: 4 CPU + 6 GB of RAM and 2 CPU + 4 GB of RAM

    Multiple setup, multiple config, multiple combination : nothing change

    Solution:

    Update Intel-Microcode of the Proxmox Host for full support of the CPU

    In the proxmox shell:

    Verify microcode version:

    root@proxmox:~# cat /proc/cpuinfo | grep microcode
    microcode : 0x1b
    microcode : 0x1b
    microcode : 0x1b
    microcode : 0x1b
    root@proxmox:~#

    Edit /etc/apt/sources.list and add "non-free", as above:

    root@proxmox:~# nano /etc/apt/sources.list 

    deb https://ftp.debian.org/debian bullseye main contrib non-free
    deb https://ftp.debian.org/debian bullseye-updates main contrib non-free
    deb https://security.debian.org bullseye-security main contrib non-free

    Save and exit

    Execute the command to update the new repository:

    apt update

    Execute the command to install the new microcode:

    apt install intel-microcode

    Reboot

    check if microcode changed
    Should be:

    root@proxmox:~# cat /proc/cpuinfo | grep microcode
    microcode : 0x24000024
    microcode : 0x24000024
    microcode : 0x24000024
    microcode : 0x24000024

    Next, just rollback the changes in sources.list

    edit /etc/apt/sources.list and remove "non-free"

    Enjoy your stable firewall !

    Firewall Uptime:

  • 0 in reply to fr3D

    Hi,

    the reason your post was tagged because of all the included links. In order to prevent this in the future I suggest you post screenshot of the links.

    Ian

    XG115W - v20.0.3 MR-3 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • 0 in reply to fr3D

    Hi,

    the reason your post was tagged because of all the included links. In order to prevent this in the future I suggest you post screenshot of the links.

    Ian

    XG115W - v20.0.3 MR-3 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

Children
  • 0 in reply to rfcat_vk

    Ok, thank you Ian for your explanation about the link.
    Thank you very much for your help and the time passed on my problem.

    I restarted my initial configuration and upgraded (again) to 19.5.3 release.
    I will wait 1 ou 2 days to mark the Discussion Solved.

    Version 20 is not accessible directly in the Firmware menu from my current setup.
    I will probably rebuild my configuration with the new VM from the KVM image in v20.

  • 0 in reply to fr3D

    V20, you would have to download the file manually.

    Ian

    XG115W - v20.0.3 MR-3 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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