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FW vm login page Delay

Hi Team,

I recently install FW on VMware but issue is the login web page is taking too long to load. Using ssh I can easily and quickly go to the device setting but managementip:4444 is taking too long(20-30mins) to load. I used all the browser but the same result. 

Also with other vendor FW's I don't have these issue. Can someone help with this ?

I have Sophos XG 19.5.3.

My system specs:



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  • Hi Tabish,

    Please provide us with the settings for your VMware networking.

    Since you can access the firewall through SSH, kindly input this command to ensure that the interface will seamlessly work with the VM. Please follow these steps:

    1. Access the firewall through SSH

    2. Access the Advance Shell by selecting 5>Device Management then 3>Advance console

    3. Check the management interface name, by issuing the command: ifconfig | more 

    (Take note of the management interface name which has the IP 172.16.16.16)

    4. Issue the command: cish (this is to enter the console access)

    5. Then issue the command: set network mtu-mss PortA mtu 1450 mss default

    Hope this helps

Reply
  • Hi Tabish,

    Please provide us with the settings for your VMware networking.

    Since you can access the firewall through SSH, kindly input this command to ensure that the interface will seamlessly work with the VM. Please follow these steps:

    1. Access the firewall through SSH

    2. Access the Advance Shell by selecting 5>Device Management then 3>Advance console

    3. Check the management interface name, by issuing the command: ifconfig | more 

    (Take note of the management interface name which has the IP 172.16.16.16)

    4. Issue the command: cish (this is to enter the console access)

    5. Then issue the command: set network mtu-mss PortA mtu 1450 mss default

    Hope this helps

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