We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they confirmed no ports are blocked!?
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We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they confirmed no ports are blocked!?
Hello,
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Kindly share us the logs from the Sophos Connect Client or error code received.
You may review below KBA:
Mayur Makvana
Technical Account Manager | Global Customer Experience
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