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Sophos Firewall - Web Application Firewall (WAF)

Hi,
I configured the WAF on XGS87 (SFOS 19.5.2 MR-2-Build624), created the protection\authetication policies and applied them on the Firewall Rule.
However, when I point the IP address of the published application, the login prompt to enter the username and password is not displayed.
Does anyone have any information?
Thank you very much

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Raphael Alganes 10 months ago +1 suggested

Hello John, Good day and thanks for reaching out to Sophos Community You may refer to this Sophos Firewall WAF Troubleshooting KB: https://support.sophos.com/support/s/article/KB-000036242?language…

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0 Raphael Alganes 10 months ago

Hello John,

Good day and thanks for reaching out to Sophos Community

You may refer to this Sophos Firewall WAF Troubleshooting KB: https://support.sophos.com/support/s/article/KB-000036242?language=en_US

Additionally, if you can simulate the access again but this time open up a Log Viewer on GUI or Advanced Shell and check the WAF logs using to give you further insight of the encountered error:

Sophos Firewall GUI logs - go to Log viewer at the top of the screen and then select Web Server Protection from the drop-down menu.
Live log view on Advanced shell then run command: tail -f /log/reverseproxy.log

Cheers,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 John_Kh 10 months ago in reply to Raphael Alganes

Hi Raphael,
thanks a lot for your reply.
I have already seen the link you sent me but unfortunately the problem is still there.
Now when I point the server's IP the message "Forbidden
You don't have permission to access this resource."
The login prompt still does not appear.
Do you have any idea about it?
Thanks again
Greetings

0 dirkkotte 10 months ago in reply to John_Kh

Do you publish your server with IP or NAME?
WAF need the configured NAME or IP to recognize your need.

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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0 dirkkotte 10 months ago in reply to John_Kh

Do you publish your server with IP or NAME?
WAF need the configured NAME or IP to recognize your need.

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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0 John_Kh 10 months ago in reply to dirkkotte

Yes I do.

I have published the server with IP address, I reach it on to the Public IP of the Firewall.