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Transferir cuenta sophos xG

Buenos días y gracias de ante mano, compré un sophos de segunda mano a través de eBay, reinstale el firmware y al encenderlo y conectarlo a internet me aparece registrado el dispositivo Sophos xG 115w a una empresa. Como podría transferirlo o registrarlo a mi perfil, mi cuenta de sophos?

Gracias.

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Raphael Alganes over 1 year ago +1 suggested

Hello, Good day and thanks for reaching out to Sophos Community to add to what rfcat mentioned on above, If you are a home user you may re-image your SF into a home license, kindly refer to this guide…

0 rfcat_vk over 1 year ago

Hi,

Are you a home or business user? If you are a home user, replace the HDD and re-install the SFOS and then apply your home licence. The home licence does not support the inbuilt wifi

If you are a business user, you will need to contact Sophos support to have the licence transferred to yuor business.

Ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

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0 Raphael Alganes over 1 year ago

Hello,

Good day and thanks for reaching out to Sophos Community

to add to what rfcat mentioned on above, If you are a home user you may re-image your SF into a home license, kindly refer to this guide on how to re-image the device: https://doc.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware/FirmwareReimageXGFirewall/index.html#reimage-sophos-firewall_1

Thanks for your time and patience and thank you for choosing Sophos

Cheers,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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