Unable to register device

Hello JeffTarnowski ,

Thank you for reaching out to the community, may we know what is the DNS configured under the network > DNS ?
did you try adding a DNS host entry for the given URL - #eu-prod-utm.soa.sophos.com 
Resolved Address 1# 34.247.134.28
Resolved Address 2# 54.171.170.20
Resolved Address 3# 52.18.17.127
And then try again ?

My DNS comes from the ISP, in this case comcast which is 75.75.75.75  I can get name resolution to the above IP's for eu-prod-utm.soa.sophos.com.  I also added the above into the DNS with those IPs now and still nothing.  I am in the US, is there a United States registration service?  This is a screenshot from the initial setup. 

I will skip this step, get into the gui but can't get it to pull firmware updates nor register there neither.  I'm really stumped.

Can you manually update the dns with global dns 8.8.8.8 ?

I have tried 8.8.8.8 and 4.4.2.2   No luck.  I have also tried my centurylink and t-mobile internet connections and neither work.  Maybe I have a bad image?  It is so odd because my other SG230 has no problem syncing licensing and grabbing firmware. 

I have tried 8.8.8.8 and 4.4.2.2   No luck.  I have also tried my centurylink and t-mobile internet connections and neither work.  Maybe I have a bad image?  It is so odd because my other SG230 has no problem syncing licensing and grabbing firmware.