New Sophos Support Phone Numbers in Effect July 1st, 2023

Unable to register device

So I run a pair of SG230s I got off Ebay 4 years ago in HA using home edition using XG Home edition. Works great but one of the devices hard drive died a few months ago.  I have a replacement SG230 I pulled off the shelf last weekend, installed latest .iso but when I go to register the device it fails. Says it is not able to connect to the registrations service. The URL for this service is

eu-prod-utm.soa.sophos.com

I have the device in base configuration with no filtering turned on and allow any any outbound. It is directly connected to my internet, not running through the other XG. I thought maybe the service was just down over the weekend but it persists tonight.  I even reinstalled XG thinking maybe something was wrong with the install but issue persists.  Any help is appreciated.



Added TAGs
[edited by: Erick Jan at 12:59 PM (GMT -7) on 22 Mar 2023]
Parents Reply Children
No Data