Sophos Connect Not Creating config Folder(Continued)

Question

Reopening this discussion: Sophos Connect Not Creating Config Folder 
 because the answer is NOT correct. This faulty installer has NEVER, and I mean N-E-V-E-R created a "config" folder in ANY, and I mean absolutely ANY customers PC, ever, no matter what. And when I tell a customer they have to create that folder in every single host they install it on, that's embarrassing and totally unnecessary. Please fix this ASAP as this has been a problem since forever.

LuCar Toni · Answer

Why are you doing this entire process with User Portal etc? Use the .pro file, you can create. https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNSConProvisioningFile/index.html 
 Then you install the Sophos Connect via MSI. This should generate the Import Folder. The import folder will simply be watched by the process of Sophos Connect. If there is a file, Sophos connect will import it. 
 So can prepare the file (pro), then you install the Sophos Connect via MSI (deployment via GPO or manual) and in this state should the \import\ be available. Then you move the .pro in this folder. 
 Thats all you need to do. 
 See the video in the online help.

Sophos Connect Not Creating config Folder(Continued)

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