Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 4 replies
  • Answers 1 answer
  • Subscribers 36 subscribers
  • Views 1790 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Connect Not Creating config Folder(Continued)

Anthony Anderson

Reopening this discussion:  Sophos Connect Not Creating Config Folder 

because the answer is NOT correct. This faulty installer has NEVER, and I mean N-E-V-E-R created a "config" folder in ANY, and I mean absolutely ANY customers PC, ever, no matter what. And when I tell a customer they have to create that folder in every single host they install it on, that's embarrassing and totally unnecessary. Please fix this ASAP as this has been a problem since forever.                  



This thread was automatically locked due to age.
Parents
  • 0

    What should be fixed? Because i could verify this on multiple installation: The import folder is there? 

    Did you verify via installation Log? 

    Even the most used script by   uses the Import Folder:  Sophos Firewall: Sophos Connect Migration script from UTM SSL VPN 

    If this folder was not there, this would not work?  

    __________________________________________________________________________________________________________________

  • 0 in reply to LuCar Toni

    Let me take you through the steps:

    I log into the User portal and download the Sophos Connect Client .msi 

    I then go back in and download the Windows Configuration file under the SSL VPN Client section. 

    I install the configuration file and its no where to be found. 

    I then create a "config" folder in the C:\Program Files (x86)\Sophos\Connect directory

    Re-install the configuration file I tried to install once already and BOOM the file is in the config folder I just created above and I can import it. 

Reply
  • 0 in reply to LuCar Toni

    Let me take you through the steps:

    I log into the User portal and download the Sophos Connect Client .msi 

    I then go back in and download the Windows Configuration file under the SSL VPN Client section. 

    I install the configuration file and its no where to be found. 

    I then create a "config" folder in the C:\Program Files (x86)\Sophos\Connect directory

    Re-install the configuration file I tried to install once already and BOOM the file is in the config folder I just created above and I can import it. 

Children
Unfiltered HTML