Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Sophos Firewall: v19.5 MR1: Feedback and experiences

LuCar Toni

Release Post:   Sophos Firewall OS v19.5 MR1 is Now Available 

The old V19.5 GA Thread:  Sophos Firewall: v19.5 GA: Feedback and experiences 



Removed Prio.
[gesperrt von: LuCar Toni um 11:37 AM (GMT -7) am 9 May 2023]
  • 0 in reply to Jaroslav Faldik

    Ok. Thanks for the update. I am not sure what could have gone wrong in this case until investigated. You can reach out to support in case land into same issue next time.

    As there is no such known issue.

  • 0 in reply to FabianGrossmann

    Did you create a support ID? Could you share it please? 

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  • 0 in reply to Gerhard Seemüller

    Had some discussion around this topic: Essentially it boils down to: What are you trying to do: Logviewer is a more "Live view" of the current situation. It is not build to "scroll to the last 30 days and check something". This is something for a Reporting tool, not a logging tool. And Tools like CFR can give you this insights (and more quickly) compared to a logviewer. 

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  • 0 in reply to Alok

    Hi Alok,

    This problem happened for the first time yesterday. It happened for the first time. We didn't open the support ticket. In Routing > Information > PIM-SM could not open any link (Interface table, MultiCasting routing table, RP SET). The problem has been solved by re-Apply existing configuration.

  • 0 in reply to Jaroslav Faldik

    Hi Jaroslav,

    Have you opened any support case for this investigation? Have you observed this in the past? 

    As there is no change in PIM-SM service in any recent versions. 

  • 0

    Hi,

    After 15 days uptime stopped routing the PIM-SM protocol. Repair made re-Apply (re-Save) existing PIM-SM configuration. How can I diagnose the cause in the next occurrence?

  • 0 in reply to RobertBiehl

    This issue should be investigated. I am open to provide access ID. Internet surfing is 20% slower now

  • 0

    Hello!

    I have noticed an increase in load time for web pages, DNS_Probe issues, and internet connectivity issues since upgrading to 19.5 from 18.5. I have an SG210 (SFOS 19.5.1 MR-1-Build278) and an XGS3100 (SFOS 19.5.0 GA-Build197). I have connected through both and have experienced same issues. 

    Firewall logs do not show issues with DNS, however, there are more Invalid Traffic - Could not associate packet to any connection showing up since update. 

    Thanks!

  • 0 in reply to sanket.shah

    Hello Mayuresh,

    Could you please share access ID so we can look at the issue you are facing?

    Also, please help answering the questions to narrow down the problematic area to look at.

    Regards,

    Sanket Shah

    Director, Software Development, Sophos Firewall

  • 0 in reply to LuCar Toni

    Could you please provide a KB or something that provides that information? Sophos Support want me to keep a window of 3-4 hours clear so they can call me and work with me to investigate this issue. It seems like the support team is not aware of this information and it will save a huge amount of time if I can provide it to them.

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