licence error - home licence

I have done that and all is correct.

I am able to access the Licensing url using curl from the console but receive a certificate error from the licensing site. 

I am unable to edit the original message. 

Thanks 

Derrick

Hello Derrick,

Make sure the Sophos Firewall Default Certificate is filled out.

Regards,

I did verify, the default certificate is filled out. 

This is different hardware from when I originally provisioned the FW. 

The original unit expired on me. 

What should I try next?

Thanks 

Derrick 

Please share the error or error message you are getting while syncing the license under Administration > Licensing click on Synchronize

Also, login to Sophos XG with SSH and Go to option 5>3  and execute the below command : 

tail -f /log/licensing.log

SFVUNL_KV01_SFOS 19.0.1 MR-1-Build365# tail -f /log/licensing.log

SFVUNL_KV01_SFOS 19.0.1 MR-1-Build365# cish
console> dnslookup host eu-prod-utm.soa.sophos.com
Domain Name Server# 127.0.0.1
Domain Name # eu-prod-utm.soa.sophos.com
Resolved Address 1# eu-prod-01-utm.soa.sophos.com.
Resolved Address 1# 34.247.134.28
Resolved Address 2# 54.171.170.20
Resolved Address 3# 52.18.17.127
Total query time # 151.97 msec

Thanks and Regards

The hardware clock was incorrect. 

Once I reset the hardware clock, I was able to successfully register my installation. 

Thank you for your assistance. 

Derrick

The hardware clock was incorrect. 

Once I reset the hardware clock, I was able to successfully register my installation. 

Thank you for your assistance. 

Derrick