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Sophos Assistant - Feedback and Experiences

Hello Community,

The team working the Sophos Assistant (whatfix) would like to know your experience with the Sophos Assistant tool.

  • Have you use it?
  • Were you aware of it?
  • What flow have you tried?
  • What flow would you like to see?
  • What changes/improvements would you make?
  • Anything you would like to report (Flow no working, flow stop working, flow no intituive) 

The Sophos Assitant was launched in Sophos Firewall 18.5 MR2, this new tool was created to provide interactive guides (flows) on configuring modules (simple and complex). 

Some of the current and most popular flows are:

  • DNAT and Firewall Rules for Internal Web Server
  • Remote Access SSL VPN
  • site-to-site IPsec VPN

Understanding the icons in the Sophos Assistant

You'll encounter three different icons in the Sophos Assistant.

Icon Description

Group of configuration flows
Click it to expand its content

 Configuration flow
 External link (mainly to online documentation)



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Parents
  • didn't used it.
    Security-problem: Every code loaded into a webpage/tab has additional rights ... like recognizing/collecting keyboard activity and others.

    you are allowing an external third party source which you have no control over their security policies access to your Network security device, doesn't sound to secure to me. 

    The answer "... Webbased Addon on the firewall webadmin. It is not integrated nor build by Sophos..." may be correct, ...

    but .... "you are allowing an external third party source which you have no control over to access the configuration page of your Network security device while admin is logged on ...

    I can't find the "option to opt-out of the Sophos Assistant" (from 19MR1 release notes). 


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

Reply
  • didn't used it.
    Security-problem: Every code loaded into a webpage/tab has additional rights ... like recognizing/collecting keyboard activity and others.

    you are allowing an external third party source which you have no control over their security policies access to your Network security device, doesn't sound to secure to me. 

    The answer "... Webbased Addon on the firewall webadmin. It is not integrated nor build by Sophos..." may be correct, ...

    but .... "you are allowing an external third party source which you have no control over to access the configuration page of your Network security device while admin is logged on ...

    I can't find the "option to opt-out of the Sophos Assistant" (from 19MR1 release notes). 


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

Children
  • Hi,

    the feature does not appear to be part of the backup/restore process, because mine was enabled after a rebuild and a restore.

    Ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Thanks for the screenshot. Found it now.
    The search does not know this point (yet).


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.