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Email blocked with web filtering

We have a Sophos XG 310 , firmware v19.0.1 , The firewall is blocking emails, with web filtering, we have not configured any policy to block emails, Instead we configured a policy to allow outlook.com , office 365. but if we put web filtering on the firewall rule for the sites, the outlook will be disconnected, and we will not be able to login to portal.office.com



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