o serviço openvpn não está disponível

Question

Bom dia pessoal 
 Tenho um notebook que tem o Windows 8.1 e ele nao conecta a VPN. 
 Alguem ja passou por isso ? 
 Sabem como resolver ?

Raphael Alganes · Answer

Hi Administrador TI Notável , 
 
 Thanks for reaching out to Sophos Community and hope you are well. 
 
 Sophos Connect is not compatible with Win8.1: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNSophosConnectClient/index.html#sophos-connect-client-compatibility-with-platforms 
 
 However, you may still use the legacy SSL VPN if an upgrade for the end machines is not yet feasible on your side: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/StartupHelp/VPNCreateRemoteAccessSSLVPN/index.html 
 
 Other similar post in the community that you are having the same issues wtih: Sophos Connect SSL VPN OpenVPN Service is not available Win 8.1 
 
 Thank you for your time and patience and Thank you for choosing Sophos. 
 
 Regards,