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Sophos license partners in Nigeria, firmware update issues

Good Morning professionals,

Please i need a suggestion for a Sophos reputable partners in Nigeria. i want to renew my license.

Secondly I'm having issues picking firmware update i couldn't install the update please i need assistance on how to go about it.

Thank you



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  • Thank you for your prompt support Rafael, i have two more question/clarifications to make. can i buy my license renewal directly from sophos? Secondly  which specific SSL Certificate for Active directory authentication can i use? can you recommend any link i can buy the certificate? attached is the screenshot of the SSL from the dashboard for further clarifications

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  • Hi  ,

    Good day and thank you for reaching out to Sophos Community hope you are well

    For your item#1: You should reach out to Sophos sales and they would be assigning you a local partner or if you have a preferred partner, you could procure licensing needs for your desired Sophos Solutions with them. It's unlikely that you can directly purchase this with Sophos, I strongly recommend you to speak with a Sales Rep on your region for this instead and be guided accordingly.

    For #2: Kindly create a another separate post so it can be viewed also by other users and be answered and tagged accordingly. 

    Many thanks for your time and patience and Thank you for choosing Sophos

    Regards,

    Raphael Alganes
    Community Support Engineer | Sophos Technical Support
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